Safety is too important to rely on ‘off the shelf’ products. When sourcing safety solutions, consultation is key

Retail Technology Review

The boom in online retail in recent years has undoubtedly boosted warehouse and logistics operation in the UK while the circumstances of 2020 continue to fuel further growth within the industry as consumers steer clear of the high street; opting instead for online shopping and delivery. By David Thomas, General Manager, ZoneSafe - Proximity Warning & Alert Systems.

The ABC’s of Operations: How to Manage Your Ecommerce Back-Office Operations


With more and more companies rushing to move from offline to online, we find ourselves in a modern-day gold rush.… … Ecommerce Technology


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The Anywhere Operating System

Forrester Digital Transformation

“Do Operating Systems Matter Anymore?” Today, we know that OS proliferation is happening — a majority of technology decision-makers in 2021 indicate that they have four or more operating systems in their organization — and it’s only going […].

Forrester’s Q1 2022 Sales Operations Pulse Survey Results

Forrester Digital Transformation

Sales OperationsThe average computer monitor, with 1080p resolution, has a grand total of 2,073,600 pixels. Sure, you can still see the image if you’re missing a few thousand pixels, but the clarity isn’t as sharp. Each pixel matters.

A Master's Guide to B2B: How Listening to Your Customers Can Grow Your Business

Speaker: Adam Dorfman, Head of Product Growth at Reputation & Michele Bettinazzi, Customer Experience Manager at PeakMade Real Estate

Improved marketing conversion, happy customers, and faster growth - that’s only three things that can be accomplished by just listening to your customers. Customer feedback is an extremely invaluable tool to keeping retention high, attracting new business, and improving the general operations of your business. The question is - how do you capture all this? Join Adam Dorfman, Head of Product Growth at Reputation & Michele Bettinazzi, Customer Experience Manager at PeakMade Real Estate, for this essential discussion on the ins and outs of brokering the optimal customer interaction.

Magento Extensions for Google Shopping Actions to Operate Your Business


The post Magento Extensions for Google Shopping Actions to Operate Your Business appeared first on. Magento extensions allow you to add new features to your Magento Google Shopping Actions.

Retail execs sound off on supply chain disruptions, inflation, operations

Retail Dive

During the latest round of earnings, companies discussed how they navigated a quarter (and year) full of operational challenges

The Secret Recipe For A Successful Retail Operations System

Retail TouchPoints

By Praveen Kanyadi, SpotCues Retail operations are the backbone of every store, regardless of whether it’s a small business or a large big box retailer. While consumer-facing advances are essential, many retailers have yet to make critical investments in back-end operations. Brick-and-mortar retailers must optimize operations to sustain themselves, ensuring the seamless functioning of all customer-facing and back-end activities.

Forecourt operator selects EDGEPoS for three sites


This story continues at Forecourt operator selects EDGEPoS for three sites. Retailer Ehtsham Ul Haq has installed EDGEPoS at his three Essar-branded forecourts at Hatton Service Station near Derby, Rockbay Service Station in Buxton, and newly opened Burslem Filling Station in Stoke on Trent.

Meet Your New Operations Analyst: Julie Mohr

Forrester Digital Transformation

In November, I started as the newest member of Forrester’s infrastructure and operations (I&O) research team. Information Technology infrastructure & operationsWhen did you join Forrester?

AMIRI Adds Personalization and Operations Tools to In-Store Experience

Retail Touch

AMIRI currently operates brick-and-mortar stores in New York City, Las Vegas, Miami and on Rodeo Drive in Beverly Hills. As luxury fashion brand AMIRI prepares to expand its brick-and-mortar footprint from its four U.S.

Brooklinen Plans to Operate up to 30 Physical Stores by Late 2024

Retail Touch

Brooklinen’s digital operations remain an important part of the business. ” News Briefs Store Operations brick and mortar brooklinen cross-border commerce home goods luxury omnichannel

Tech Operations Can’t Stand Without Holistic Automation

Forrester Digital Transformation

Here, I’m stressing why today’s tech operations can’t stand without automation. Consider you operate a live streaming […]. Age of the Customer Automation Information Technology infrastructure & operations technology-driven innovation

Shipt Names Target Operations Exec as its New CEO

Retail Touch

Witherspoon has extensive experience in high-growth industries, most recently with Shipt parent company Target as the retailer’s SVP of Operations. Witherspoon also has held top operations posts at United Healthcare and the KFC U.S.

Target plans $5B investment in operations, including 30 new stores

Retail Dive

After growing its sales and stealing market share in recent years, the retailer is still hungry for new markets and customers

7 Advanced Facebook Search Operators

Neil Patel

The social media giant’s rise to search engine status includes the addition of advanced features, like Facebook search operators. What are Facebook search operators, and why should you care about them? What Are Search Operators? 4 Reasons to Use Facebook Search Operators.

Portfolio Marketing and Sales Operations: A Dynamic Duo!

Forrester Digital Transformation

Portfolio Marketing Sales OperationsIn the 1950s, Dr. Lawrence Weed realized the inefficiency and inherent danger embedded within paper-based medical records.

The Midcounties Co-operative installs recycling reward machine

Talking Retail

The Midcounties Co-operative has partnered with environmental charity Hubbub to install a new Recycle Reward Machine in its Your Co-op Food store in Coleford, Gloucestershire. This story continues at The Midcounties Co-operative installs recycling reward machine.

JTI recognises Parfetts for tobacco operation


JTI has recognised the effectiveness of Parfetts tobacco operations, selecting the wholesaler’s Stockport depot as best in the UK for its merchandising, in a national scheme.

Five Perspective Shifts Sales And Revenue Operations Leaders Need To Make In 2022

Forrester Digital Transformation

As the B2B buying process becomes more complex, sales operations teams face escalating demands. Learn about the trends that will shape sales operations leaders' priorities in the year ahead.

WSJ: Saks Fifth Avenue Pursuing IPO for its Digital Operations

Retail Touch

Saks was last valued at $2 billion in March 2021 when the company split off its ecommerce business from the brick-and-mortar operations, now called SFA.

IBM iSeries Integration: Streamlining Operations For A BigCommerce Client


Before working with the Groove Commerce team, Perform Group, the parent company to Curtain Call, operated a highly customized Magento website that often struggled with speed and page load times.

Revenue Operations & Intelligence (RO&I) is now core to a go-to-market tech stack

Forrester Digital Transformation

If there is one go-to-market tech category that generates significant confusion amongst buyers and even providers, it's revenue operations and intelligence (RO&I). Chief Sales Officer Sales Sales Operations Sales Productivity Sales Technology and Services

Which E-Commerce Operations Must Managers Improve?

Fabric Blog

An e-commerce manager must focus on improving e-commerce operations that make a direct positive impact on gross margins. By prioritizing profit-generating e-commerce operations, managers can intelligently deploy key resources towards delivering maximum value to the business.

Blog 52

Midcounties Co-operative to open three stores in Gloucestershire

Talking Retail

The Midcounties Co-operative has invested more than £1.4m This story continues at Midcounties Co-operative to open three stores in Gloucestershire. Industry News convenience stores midcounties co-operative new store openings

Marketing Operations Wears Many Hats: Find The Best Fit For 2022

Forrester Digital Transformation

B2B Marketing Data Governance marketing measurement & optimization Marketing Operations Planning AssumptionsWhere should you focus your efforts in 2022 to deliver the best possible customer experience and better organizational performance? Start with these five areas.

How Robots Can Help Retail Operate Safely Again

Retail Touch

Other operations will innovate, but will this be enough? Executive ViewPoints Store Operations robots Brady Watkins SBRABefore COVID-19, the brick-and-mortar shopping differentiator for the consumer was the in-person experience: They could try on the goods, or just see them in context.

Walmart hiring 50K associates for its US operations in Q1

Retail Dive

The retailer also plans to add 5,000 to its global technology team, including cybersecurity specialists, data scientists and engineers

Shipt names Target operations executive as CEO

Retail Dive

Kamau Witherspoon will take over leadership of the delivery company from Kelly Caruso, another Target vet, who has been at the helm since early 2019

The pandemic forces Walmart and Macy's to shift store operations

Retail Dive

Uncertainty prevails in the new year as COVID-19 surges nationwide, leading some retailers to temporarily close locations or cut hours

GameStop partners with Microsoft on operations tech


The agreement, which comes just before the holidays, also gives customers the chance to buy Xbox All Access through the gaming retailer

Headwinds at Gap: Old Navy CEO Out, Banana Republic UK to Shutter Ecommerce Operations

Retail Touch

In another sign of trouble for the parent company, Banana Republic will shut down its ecommerce operations in the UK on May 31, 2022. Gap closed its eight remaining Banana Republic stores in the UK in 2016 , but had maintained ecommerce operations in the region until now. Gap Inc.

9 Ways to Smash Operating Costs in Your Online Business

A Better Lemonade Stand

The post 9 Ways to Smash Operating Costs in Your Online Business appeared first on A Better Lemonade Stand. Accounting, Finance & Legal Operations & Customer Service Strategy & AnalyticsIn this article, we share our own business cost reduction tips that have made a difference for us & will make a difference for your business, too!

5 Product Data Management Drivers of Digital Shelf Operational Excellence | Salsify


Embarking upon a digital transformation as a legacy brand is a daunting task: It’s a new type of market, with new consumer expectations, economic forces, and distribution methods. Ecommerce Strategy Salsify CommerceXM Platform

Hudson's Bay to split its e-commerce, store operations

Retail Dive

The rupture follows similar maneuvers at HBC's other retailers, Saks Fifth Avenue and its off-price Saks Off 5th, and runs counter to retail trends

Retail Store Operations: A Guide to Running Multiple Locations

Retail Doc

Do you have a solid retail store operations strategy? According to McKinsey’s Future of Retail Operations report, “Brick-and-mortar retail stores need to up their game. Technology could give them a significant boost.”. customer experience Retail Customer Service Training

Alibaba Separates International and Domestic Commerce Operations, Names New CFO

Retail Touch

Alibaba Group has reorganized its consumer and wholesale commerce divisions and named current Deputy CFO Toby Xu to succeed Maggie Wu as CFO in April 2022. The announcements mark the first major management shifts since Alibaba was fined a record-setting $2.75

RH chief operating, service and values officer to depart

Retail Dive

DeMonty Price is retiring, and the retailer promoted three executives to take on some of his responsibilities — including naming a chief supply chain officer

Nordstrom C-Level Appointments Centralize Responsibility for Customer and Store Operations Strategies

Retail Touch

Worzel, who will report to Erik Nordstrom, will manage customer strategy across touch points and oversee digital platforms including ecommerce, digital operations, marketing, credit and the Nordy Club loyalty program.

b8ta Ends U.S. Operations but the Experiential Trailblazer Leaves Multiple Lessons for Other Retailers

Retail Touch

brick-and-mortar operations on Feb. The brand’s international businesses, b8ta Japan and b8ta MENA in the UAE, remain operational, and the Japanese business has acquired the brand’s licenses in Japan, according to TechCrunch. “It Experiential retailer b8ta officially shut down its U.S.

Other 94

7 Simple Yet Effective Ways To Reduce Ecommerce Operating Costs


Here are seven simple, yet effective, ways to reduce ecommerce operating costs for your business. The post 7 Simple Yet Effective Ways To Reduce Ecommerce Operating Costs appeared first on Ecomdash. Ecommerce Tips Business OperationsIt's time you make saving money a priority.

Away names its first operations and digital chiefs

Retail Dive

In addition to introducing two new positions to the C-suite, the luggage brand named a new chief marketing officer, Melissa Weiss

Macy’s Declines to Spin Off Ecommerce Operations, Citing ‘High Execution Risk’

Retail Touch

Board of Directors announced that the company’s ecommerce operations will remain integrated within the larger business, not spun off into a separate company. . Following better-than-expected Q4 and full-year 2021 results, the Macy’s, Inc.