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Safety is too important to rely on ‘off the shelf’ products. When sourcing safety solutions, consultation is key

Retail Technology Review

The boom in online retail in recent years has undoubtedly boosted warehouse and logistics operation in the UK while the circumstances of 2020 continue to fuel further growth within the industry as consumers steer clear of the high street; opting instead for online shopping and delivery. By David Thomas, General Manager, ZoneSafe - Proximity Warning & Alert Systems.

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The ABC’s of Operations: How to Manage Your Ecommerce Back-Office Operations

BigCommerce

With more and more companies rushing to move from offline to online, we find ourselves in a modern-day gold rush.… … Ecommerce Technology

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Planning Guide 2023: Sales Operations

Forrester Digital Transformation

Sales operations planning in 2023 will have to account for economic turbulence, but will find big opportunities in smart tech deployment. Age of the Customer Chief Sales Officer Planning Assumptions Sales Operations Sales Planning

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The B2B CMO And Marketing Operations: A Symbiotic Relationship

Forrester Digital Transformation

CMOs and marketing operations teams benefit greatly by partnering and working together. B2B Marketing B2B Research Chief Marketing Officer Marketing Marketing Operations

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The ABC’s of Recruiting for Gen Z

With “Gen Zers” beginning to enter the workforce at entry-level positions, it’s crucial to understand that this generation operates differently from the last. With this caveat in mind, read on to learn how to adapt your recruiting strategy to appeal to this pool of potential employees.

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For Marketing Operations Leaders, 2023 Brings Opportunity Amid Uncertainty

Forrester Digital Transformation

Providing these insights ranks high among marketing operations teams’ priorities in the year ahead. Age of the Customer annual marketing planning B2B Marketing B2B Research Chief Marketing Officer Marketing Operations Marketing Technology (martech

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Amass Brands acquires operating assets of wine company Winc

Retail Dive

The spirits conglomerate is taking on several brands from Winc’s portfolio, which filed for bankruptcy in December due in part to declining DTC sales

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The Anywhere Operating System

Forrester Digital Transformation

“Do Operating Systems Matter Anymore?” Today, we know that OS proliferation is happening — a majority of technology decision-makers in 2021 indicate that they have four or more operating systems in their organization — and it’s only going […].

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Announcing The Forrester Wave™: Artificial Intelligence For IT Operations (AIOps), Q4 2022

Forrester Digital Transformation

The Forrester Wave™: Artificial Intelligence For IT Operations, Q4 2022 evaluated 11 vendors on 35 different capabilities. Read the report to see the vendor that came out on top with the highest-ranked capabilities for the broadest set of organizations.

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Weis Markets Implements Fresh Grocery Platform to Enhance Store Operations

Retail TouchPoints

Weis Markets will streamline operations at its 198 stores through a partnership with Invafresh. The Invafresh Fresh Retail Platform uses AI and machine learning to streamline fresh food operations and reduce waste. News Briefs Store Operations automation invafresh Weis Markets

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Retail execs sound off on supply chain disruptions, inflation, operations

Retail Dive

During the latest round of earnings, companies discussed how they navigated a quarter (and year) full of operational challenges

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Marketing Ops: The New Revenue Hero

As data continues to play a starring role in today’s B2B organizations, both marketing and sales operations professionals are poised to solidify their place as critical revenue drivers. In particular, the evolution of the Marketing Operations (Ops) role has created a new standard in marketing and has become a vital component of an organization’s success.

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Forrester’s Q1 2022 Sales Operations Pulse Survey Results

Forrester Digital Transformation

Sales OperationsThe average computer monitor, with 1080p resolution, has a grand total of 2,073,600 pixels. Sure, you can still see the image if you’re missing a few thousand pixels, but the clarity isn’t as sharp. Each pixel matters.

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The Secret Recipe For A Successful Retail Operations System

RTP blog

By Praveen Kanyadi, SpotCues Retail operations are the backbone of every store, regardless of whether it’s a small business or a large big box retailer. While consumer-facing advances are essential, many retailers have yet to make critical investments in back-end operations. Brick-and-mortar retailers must optimize operations to sustain themselves, ensuring the seamless functioning of all customer-facing and back-end activities.

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Today’s New Warehouse: Automated Backend Operations to Improve Commerce

Retail TouchPoints

While people have been shopping online for decades, it’s important to recognize that warehouses, as we know them, are still operating and organized to replenish the stock in brick-and-mortar stores. Their inventory changes frequently over the years, but the way they operate stays the same.

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DoorDash Acquires Wolt, Expanding Operations to 27 Countries

Retail TouchPoints

Wolt CEO Miki Kuusi will oversee the combined company’s team and operations outside of the U.S., The Wolt consumer app will continue to run separately with support from DoorDash, and Wolt will maintain operations in all of the markets where it currently operates.

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7 Advanced Facebook Search Operators

Neil Patel

The social media giant’s rise to search engine status includes the addition of advanced features, like Facebook search operators. What are Facebook search operators, and why should you care about them? What Are Search Operators? 4 Reasons to Use Facebook Search Operators.

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A Master's Guide to B2B: How Listening to Your Customers Can Grow Your Business

Speaker: Adam Dorfman, Head of Product Growth at Reputation & Michele Bettinazzi, Customer Experience Manager at PeakMade Real Estate

Improved marketing conversion, happy customers, and faster growth - that’s only three things that can be accomplished by just listening to your customers. Customer feedback is an extremely invaluable tool to keeping retention high, attracting new business, and improving the general operations of your business. The question is - how do you capture all this? Join Adam Dorfman, Head of Product Growth at Reputation & Michele Bettinazzi, Customer Experience Manager at PeakMade Real Estate, for this essential discussion on the ins and outs of brokering the optimal customer interaction.

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Forecourt operator selects EDGEPoS for three sites

TalkingRetail

This story continues at Forecourt operator selects EDGEPoS for three sites. Retailer Ehtsham Ul Haq has installed EDGEPoS at his three Essar-branded forecourts at Hatton Service Station near Derby, Rockbay Service Station in Buxton, and newly opened Burslem Filling Station in Stoke on Trent.

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Target vet joins REI as VP of stores, retail operations

Retail Dive

Mary-Farrel Tarbox joins REI with more than 30 years of retail experience, including at Crate and Barrel and Bed Bath & Beyond

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Leveraging eCommerce for B2B Wholesale Operations

Groove

If you found this article on the web, you are likely a B2B Wholesale business that is looking to expand your operations into the eCommerce space. B2B wholesalers have run their operations through in-person purchases and phone operators for decades.

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Asos overhauls operations as apparel demand becomes unpredictable

Retail Dive

The fast-fashion company is disappointed in its overseas results, especially in the U.S., where Nordstrom has exclusive distribution of its Topshop brand

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The Ultimate Small Business E-Commerce Fulfillment Guide & Checklist

From building a carrier strategy to addressing the inevitable returns rush, Shippo’s "How to Prep for Peak Season Shipping" covers everything you need to implement the right fulfillment plan for your e-commerce business this season.

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Six Operational Tips Marketing Operations Leaders Can Leverage To Prepare For a Potential Recession

Forrester Digital Transformation

Whether you’re preparing for a recession, trying to improve profitability, or have a growth strategy of improved productivity, marketing operations leaders can leverage the following six operational tips to help the […]. B2B Marketing Marketing Operations

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Gift Shop Operator Event Network Begins Transition to Mobile POS

Retail TouchPoints

Destination retailer Event Network — which operates gift shops for aquariums, zoos, museums, science centers, botanical gardens and other cultural attractions — has upgraded to a mobile point-of-service (POS) system and adopted a new cloud infrastructure as it continues its digital transformation.

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Restaurants cut operating hours

Retail Wire

Fifty-nine percent of restaurants have shorter operating hours now than they did in October 2019, according to a new report from Dataessential. Restaurants have cut their weekly operating hours by an average of 7.5 percent to 6.4 hours on average. in-article

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Meet Your New Operations Analyst: Julie Mohr

Forrester Digital Transformation

In November, I started as the newest member of Forrester’s infrastructure and operations (I&O) research team. Information Technology infrastructure & operationsWhen did you join Forrester?

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The 3 Pieces of Tech Every Ecommerce Operator Needs…Yesterday  

Retail TouchPoints

The bar is high in the land of ecommerce, with more consumers turning to online channels than ever before and bringing with them expectations set by their experiences with tech giants like Amazon and Apple.

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JTI recognises Parfetts for tobacco operation

TalkingRetail

JTI has recognised the effectiveness of Parfetts tobacco operations, selecting the wholesaler’s Stockport depot as best in the UK for its merchandising, in a national scheme.

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Bob’s Red Mill to halt DTC operations

Retail Dive

After selling over the phone, via mail and through its website for years, the flour producer is focusing on wholesale

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Foot Locker Reconfigures C-Suite as it Seeks to Simplify Operations

Retail TouchPoints

The changes follow news that recently appointed Foot Locker President and CEO Mary Dillon would halt a planned expansion into Japan as the company changes course to grow ecommerce and adjust its global operations.

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Burberry chief operating and financial officer to leave

Retail Dive

Julie Brown, who holds both roles, will step down after a six-year term, the second top executive shakeup at the luxury brand in the past year

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Shipt Names Target Operations Exec as its New CEO

Retail TouchPoints

Witherspoon has extensive experience in high-growth industries, most recently with Shipt parent company Target as the retailer’s SVP of Operations. Witherspoon also has held top operations posts at United Healthcare and the KFC U.S.

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GameStop partners with Microsoft on operations tech

RetailDive

The agreement, which comes just before the holidays, also gives customers the chance to buy Xbox All Access through the gaming retailer

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Target plans $5B investment in operations, including 30 new stores

Retail Dive

After growing its sales and stealing market share in recent years, the retailer is still hungry for new markets and customers

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AMIRI Adds Personalization and Operations Tools to In-Store Experience

Retail TouchPoints

AMIRI currently operates brick-and-mortar stores in New York City, Las Vegas, Miami and on Rodeo Drive in Beverly Hills. As luxury fashion brand AMIRI prepares to expand its brick-and-mortar footprint from its four U.S.

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Shufersal Adopts Farm-to-Store Real-Time Tracking of Cold Chain Operations

Retail TouchPoints

Israel-based supermarket/superstore chain Shufersal is gaining improved real-time visibility of products along its cold chain operations.

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Magento Extensions for Google Shopping Actions to Operate Your Business

ChannelSale

The post Magento Extensions for Google Shopping Actions to Operate Your Business appeared first on. Magento extensions allow you to add new features to your Magento Google Shopping Actions.

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Marketing Efficacy And Operations Hinge On Marketing Resource Management

Forrester Digital Transformation

To adeptly support brand strategy, marketers must make marketing operations more efficient, streamlined, and cost effective, especially among pandemic-induced decentralized workforces. Age of the Customer B2B Marketing B2C Marketing Marketing Operations Marketing Technology (martech

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Four Manufacturers Drive Operational Excellence With Low-Code Platforms

Forrester Digital Transformation

Manufacturers in China use low-code development platforms to support their digital initiatives. Many adopt low-code platforms to build form-based web apps for broad use cases, but that’s just the beginning.

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Brooklinen Plans to Operate up to 30 Physical Stores by Late 2024

Retail TouchPoints

Brooklinen’s digital operations remain an important part of the business. ” News Briefs Store Operations brick and mortar brooklinen cross-border commerce home goods luxury omnichannel

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IBM iSeries Integration: Streamlining Operations For A BigCommerce Client

Groove

Before working with the Groove Commerce team, Perform Group, the parent company to Curtain Call, operated a highly customized Magento website that often struggled with speed and page load times.

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Hatch gains operational control over Destination Maternity, A Pea in the Pod, others

Retail Dive

Marquee Brands has taken a minority stake in the newly-formed Hatch Collective, led by Hatch CEO and founder Ariane Goldman

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