Safety is too important to rely on ‘off the shelf’ products. When sourcing safety solutions, consultation is key

Retail Technology Review

The boom in online retail in recent years has undoubtedly boosted warehouse and logistics operation in the UK while the circumstances of 2020 continue to fuel further growth within the industry as consumers steer clear of the high street; opting instead for online shopping and delivery. By David Thomas, General Manager, ZoneSafe - Proximity Warning & Alert Systems.

The Secret Recipe For A Successful Retail Operations System

Retail TouchPoints

By Praveen Kanyadi, SpotCues Retail operations are the backbone of every store, regardless of whether it’s a small business or a large big box retailer. While consumer-facing advances are essential, many retailers have yet to make critical investments in back-end operations. Brick-and-mortar retailers must optimize operations to sustain themselves, ensuring the seamless functioning of all customer-facing and back-end activities.


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NFRN chief operating officer announces departure


The NFRN has announced that Greg Deacon has left his role as chief operating officer (COO) at the trade association.

5 Tips for Improving Operational Efficiency With Salsify Workflow | Salsify


Salsify Workflow helps speed up your time to market and improves operational efficiency by centralizing your entire content process within Salsify.

Sam's Club equips its fulfillment operations with robotic pickers


The retailer has adopted the use of autonomous mobile robots in its new Southern California fulfillment center for e-commerce orders

Sustainable Ecommerce Initiatives That Drive Growth and Operational Efficiency


However, providing great experiences will only take your organization so far before its inner operations are compelled to catch up. Take a capability-driven approach to operational processes based on the needs of the customer.

Chico's shores up finances, digital operations amid store closures


With stricter attention to profitability, the company has permanently closed 28 locations this year and plans as many as 50 more

FAA: New drone rules address safety, provide more operational flexibility


While the industry has seen a flurry of drone activity with UPS, Amazon Prime, Walmart and others, regulation and investment hurdles have precluded more widespread adoption for delivery operations

The New Operating Model Is Upon Us

Forrester's Customer Insights

Age of the Customer Agile development & operations (DevOps) infrastructure & operations operationalizing innovationThe world didn’t stop when the global health pandemic clobbered businesses around the globe. Companies large and small stepped up to the plate to find creative solutions. This accelerated an already ongoing trend for companies to become future fit — i.e., adaptive, creative, and resilient.

GameStop partners with Microsoft on operations tech


The agreement, which comes just before the holidays, also gives customers the chance to buy Xbox All Access through the gaming retailer

Fast-growing convenience operator on course to almost double retail empire


A fast-growing convenience store operator is on course to almost double the size of its retail empire by the end of 2021. It means the company now operates 12 stores and.

JTI recognises Parfetts for tobacco operation


JTI has recognised the effectiveness of Parfetts tobacco operations, selecting the wholesaler’s Stockport depot as best in the UK for its merchandising, in a national scheme. The tobacco company ran an incentive across the UK to inform retailers about the menthol ban and launch of eight cigarettes with new blends. Wholesale depots were encouraged to. Industry News convenience stores JTI UK parfetts tobacco wholesale

How This Custom eCommerce Integration Streamlines This Client's B2B Operations


eCommerce Integration: Improving B2B Operations. Operating in this manner caused frustrations for the sales team. B2B eCommerce businesses often run into problems when it comes to tracking inventory and processing orders.

How Robots Can Help Retail Operate Safely Again

Retail Touch

Other operations will innovate, but will this be enough? Executive ViewPoints Store Operations robots Brady Watkins SBRABefore COVID-19, the brick-and-mortar shopping differentiator for the consumer was the in-person experience: They could try on the goods, or just see them in context. They could lie down on that mattress. It wasn’t a problem if customers opened that dresser drawer and touched every handle in the display.

9 Ways to Smash Operating Costs in Your Online Business

A Better Lemonade Stand

The post 9 Ways to Smash Operating Costs in Your Online Business appeared first on A Better Lemonade Stand. Accounting, Finance & Legal Operations & Customer Service Strategy & AnalyticsIn this article, we share our own business cost reduction tips that have made a difference for us & will make a difference for your business, too!

Bankrupt Century 21, Citing $175 Million Insurance Nonpayment, Will Cease Operations

Retail Touch

The company has filed motions with the bankruptcy court to keep the stores and web site in operation in order to run going-out-of-business sales. News Briefs Store Operations Century 21

U.S. mall operator files for bankruptcy


The mall operator announced a restructuring agreement with bondholders in August but that wasn’t enough to avoid its bankruptcy filing

7 Retail Operations You Must Manage Effectively


Managing retail operations holistically means focusing on each aspect of the business and managing each essential element of the operation effectively and efficiently. That’s why, if you manage the following seven essential elements of your retail operation effectively, then the entire retail chain will be profitable and successful. Budgeting – Managing retail operations successfully is about managing expenses and creating realistic sales targets.

Employee Spotlight: Andrea Nelson, People Operations Champion


A: I actually ended up in people operations by accident! In this role, I was also working under the HR manager part time and she was actually the one who encouraged me to pursue people operations because she recognized how detail oriented and organized I was. You could even go as far as saying she was the catalyst for my people operations career since she was the one who encouraged me to pursue a Human Resources certification program through UCSB Extension!

Streamlining operations with waveless picking

Retail Technology Review

By Eric Lamphier, Senior Director, Product Management, Manhattan Associates. Modern supply chain and logistics professionals are grappling with the most challenging environment that they have ever faced, especially as one focuses to end point of retail commerce and consumption. Internet Retailing Retail Supply Chain Critical Issues

Saks Fifth Avenue lays off store operations employees


The department store confirmed the workforce cuts as part of a shift in strategy, but declined to say how many or which employees will be let go

Gap to Close 350 Stores as Retailer Shifts Focus to Ecommerce and Off-Mall Operations

Retail Touch

Longer-term, the company plans to reconfigure its operations so that 80% of revenue comes from ecommerce and off-mall locations by January 2024. Digital Commerce Financial News Store Operations Gap banana republic Old Navy store closures athleta globaldataGap Inc.

Foot Locker hires new CIO to oversee digital operations


Himanshu Parikh will lead the company's tech strategy and infrastructure, and comes with 25 years of experience at retailers like Michaels and Ross

Cash machine operator Cardtronics UK admits to ‘backlog of problems’


Cash machine provider Cardtronics UK, operator of Cashzone ATMs, has admitted to “a backlog” of problems that had led to reported delays of up to six weeks in fixing faulty machines.

The flipside of CX: Operational excellence


If there’s one factor that drives an exceptional customer experience (CX), it’s operational excellence. But what do we mean when we say “operational excellence”, how can it be achieved, and what are the outcomes? Operations and Supply Chain ManagementRead on to find out.

Sales Operations Leaders: Set Realistic Sales Goals For 2021

Forrester's Customer Insights

One of the most important things you can do as a revenue or sales operations leader is ensure that the annual sales goals set across the business are realistic and in line with the business assumptions. Sales Operations SiriusDecisions Research

How Amazon Operations Can Boost Your Profitability

CPC Strategy

Amazon operations may not be the sexiest part of running a business, but it is vital to driving the profitability of your business. The post How Amazon Operations Can Boost Your Profitability appeared first on Retail Performance Marketing Blog - CPC Strategy. Read More. Amazon Marketplace

AWS Q&A: How Retailers can Prepare Ecommerce Operations for COVID-Driven Uncertainty

Retail Touch

With ecommerce traffic unlikely to wane anytime soon, retailers need to harden their operations to prepare for a potential holiday rush.

Streamline your operations with TradeGecko Payments


Through selling online, wholesalers can start selling more by offering existing customers a better shopping experience to encourage brand loyalty, while saving time on managing their operations. In the face of rising costs and lower revenue, 35.6% of wholesalers are planning to increase revenue by improving their eCommerce capabilities.

Operations Strategy: A Recipe for Fulfillment Success


It’s the same recipe for operations strategy success that we keep hearing about in the eCommerce world. How can you satisfy the quick-shipping shoppers and create a cost-effective operations strategy for distribution? But in order to tap into store fulfillment, you have to be set up to succeed – meaning, retailers will have to be very strong operationally both in the warehouse and in the store to do the job right.

7 Retail Operations You Must Manage Effectively


Managing retail operations holistically means focusing on each aspect of the business and managing each essential element of the operation effectively and efficiently. That’s why, if you manage the following seven essential elements of your retail operation effectively, then the entire retail chain will be profitable and successful. Budgeting – Managing retail operations successfully is about managing expenses and creating realistic sales targets.

Harris Poll Survey: How Supply Chain Operations Impact Customer Satisfaction During Coronavirus and Beyond

Retail Touch

Supply chain operations significantly impact customer satisfaction, especially for ecommerce orders. Companies that take the time to develop their supplier networks are able to negotiate lower rates, streamline operations and learn which vendors can execute with short lead times and less risk.

Spar UK signs up Johnson for operations and strategic role


Lee Johnson has joined Spar UK as operations and strategy director and will be responsible for finance, governance, IT, supply chain and strategic planning.

New model gives independent operators freedom to run and develop Blakemore Retail outlets


Blakemore Retail has launched a new system giving independent operators the freedom to develop sales and profits at company-owned outlets. The site is now being operated by MIH.

Despite 'strong' Q3, Macy's operating loss approaches $5B for the year


The retailer's e-commerce rose at a steady clip and brought in new and younger customers, but its stores may be a problem even when they're open

Top independent forecourt operator expands business empire with six more sites


Motor Fuel Group (MFG), the UK’s largest independent forecourt operator, has acquired six sites in the Lake District from AUK Investments.

The rise of pop-up distribution operations


Due to affordable short-term leases and advances in technology, the concept of pop-up facilities in retail is now presenting brands with an agile alternative to traditional commerce operations. Here are three important reasons why temporary distribution operations are becoming a permanent fixture in today’s evolving retail landscape: Flexibility and low capital outlay. The post The rise of pop-up distribution operations appeared first on PFS Blog.