The Secret Recipe For A Successful Retail Operations System

Retail TouchPoints

By Praveen Kanyadi, SpotCues Retail operations are the backbone of every store, regardless of whether it’s a small business or a large big box retailer. While consumer-facing advances are essential, many retailers have yet to make critical investments in back-end operations.

JTI recognises Parfetts for tobacco operation

TalkingRetail

JTI has recognised the effectiveness of Parfetts tobacco operations, selecting the wholesaler’s Stockport depot as best in the UK for its merchandising, in a national scheme.

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How Robots Can Help Retail Operate Safely Again

Retail Touch

Other operations will innovate, but will this be enough? Executive ViewPoints Store Operations robots Brady Watkins SBRABefore COVID-19, the brick-and-mortar shopping differentiator for the consumer was the in-person experience: They could try on the goods, or just see them in context.

Cash machine operator Cardtronics UK admits to ‘backlog of problems’

TalkingRetail

Cash machine provider Cardtronics UK, operator of Cashzone ATMs, has admitted to “a backlog” of problems that had led to reported delays of up to six weeks in fixing faulty machines.

Saks Fifth Avenue lays off store operations employees

retaildive

The department store confirmed the workforce cuts as part of a shift in strategy, but declined to say how many or which employees will be let go

7 Retail Operations You Must Manage Effectively

RETAIL MANAGEMENT SOFTWARE

Managing retail operations holistically means focusing on each aspect of the business and managing each essential element of the operation effectively and efficiently. If you manage each of these essential parts of retail operations well, you’ll have a successful retail business.

Coronavirus gives forecourt operators a new lease of life

TalkingRetail

The coronavirus pandemic has been liberating for forecourt operators and going forward they have to be more adventurous, an ACS conference has heard. This story continues at Coronavirus gives forecourt operators a new lease of life.

9 Ways to Smash Operating Costs in Your Online Business

A Better Lemonade Stand

The post 9 Ways to Smash Operating Costs in Your Online Business appeared first on A Better Lemonade Stand. Accounting, Finance & Legal Operations & Customer Service Strategy & AnalyticsIn this article, we share our own business cost reduction tips that have made a difference for us & will make a difference for your business, too!

Microsoft Closes All Physical Stores In Pivot To Online Operations

Retail Touch

Microsoft will shutter all its physical Microsoft Store locations as part of a “strategic change in its retail operations,” according to a statement from the company. Microsoft currently operates 73 stores in the U.S. News Briefs Store Operations

Simply Fresh names O’Loughlin as chief operating officer

TalkingRetail

Simply Fresh has appointed Michael O’Loughlin as chief operating officer and member of the board of directors. This story continues at Simply Fresh names O’Loughlin as chief operating officer.

Employee Spotlight: Andrea Nelson, People Operations Champion

FastSpring

A: I actually ended up in people operations by accident! In this role, I was also working under the HR manager part time and she was actually the one who encouraged me to pursue people operations because she recognized how detail oriented and organized I was. You could even go as far as saying she was the catalyst for my people operations career since she was the one who encouraged me to pursue a Human Resources certification program through UCSB Extension!

Retailers tell of concerns over Covid-related operating costs

TalkingRetail

Retailers told the commissioners of their concerns about the impact on their businesses of Covid-19 related operating costs, including PPE for staff, in-store signage. This story continues at Retailers tell of concerns over Covid-related operating costs.

Operations Strategy: A Recipe for Fulfillment Success

PFS

It’s the same recipe for operations strategy success that we keep hearing about in the eCommerce world. How can you satisfy the quick-shipping shoppers and create a cost-effective operations strategy for distribution?

Streamlining operations with waveless picking

Retail Technology Review

By Eric Lamphier, Senior Director, Product Management, Manhattan Associates. Modern supply chain and logistics professionals are grappling with the most challenging environment that they have ever faced, especially as one focuses to end point of retail commerce and consumption. Internet Retailing Retail Supply Chain Critical Issues

The rise of pop-up distribution operations

PFS

Due to affordable short-term leases and advances in technology, the concept of pop-up facilities in retail is now presenting brands with an agile alternative to traditional commerce operations. The post The rise of pop-up distribution operations appeared first on PFS Blog.

Stop & Shop expands e-commerce operations as demand climbs

retaildive

To better support online grocery demand, the retailer will add three warerooms and roll out pickup service to at least 50 more stores. It also expanded its partnership with Instacart

Moncler to take control of its e-commerce operations

retaildive

The luxury retailer also reiterated its other digital efforts including livestreaming and artificial intelligence

Salesfloor Adds Three New Tools For Operating Post-COVID-19

Retail Touch

The solution provider has added Live Voice and Video Chat, Event Management and All-in-One Appointment Management to its clienteling suite in order to help retailers manage new operating procedures and customer preferences.

Product Teams For Infrastructure And Operations

Forrester's Customer Insights

As an analyst at Forrester, I talk to a lot of IT professionals. One of the most common inquiries lately goes something like this: “We’ve piloted DevOps and Agile and like the results. However. ” and then come the “what-abouts.”

The flipside of CX: Operational excellence

TradeGecko

If there’s one factor that drives an exceptional customer experience (CX), it’s operational excellence. But what do we mean when we say “operational excellence”, how can it be achieved, and what are the outcomes?

Case Study: Samsonite Centralizes Product Information to Gain Operational Efficiency | Salsify

Salsify

Case Study Drive Operational Excellence Clothing & Accessories apparelSamsonite has long been a trendsetter. For nearly 110 years, the brand has been the dominant force behind luggage and travel accessories.

7 Amazon Specialists to Automate Your Operations

ecomdash

Bringing on specialists can help you streamline the processes and automate your operations. The post 7 Amazon Specialists to Automate Your Operations appeared first on ecomdash.

Apple Will Reopen 70+ Stores, But Most Will Focus On Curbside Operations

Retail Touch

locations to operation this week., Seven Connecticut stores will be in operation by the end of the week. Customer Experience Physical Security News Briefs Fulfillment & Last Mile Security Store Operations apple Reuters Coronavirus

The great Android migration: How to take a systematic approach to modernising your warehouse operations

Retail Technology Review

The modernisation of the warehouse is being driven by a confluence of factors. With the boom in e-commerce, warehouses are challenged to do everything better and faster. They are expected to meet increasing fulfillment demands and optimise efficiencies with streamlined workflows powered by smarter, data-driven insights. . Mobile Computers Internet Retailing Critical Issues

Streamline your operations with TradeGecko Payments

TradeGecko

Through selling online, wholesalers can start selling more by offering existing customers a better shopping experience to encourage brand loyalty, while saving time on managing their operations. In the face of rising costs and lower revenue, 35.6% of wholesalers are planning to increase revenue by improving their eCommerce capabilities.

[COVID-19] How to Boost eCommerce Sales and Overcome Operational Challenges

lateshipment

It’s natural to be wary of spending your money on advertising at a time like this Obviously, you want to minimize operational expenses. However, totally ignoring marketing will hurt your business in the long run. Dealing with operational challenges in a time of recession is the other.

4 Ways a BaaS Provider Can Simplify Operations for eCommerce Brands

Scalefast

These operations — and many more just like them — are fundamental to the success of your brand. It may not be feasible or sensible to hire a dedicated person or department, but that doesn’t mean you can’t improve your operations. This can create huge operational efficiencies.

Retail’s New Hierarchy Of Needs: Transforming Your Operation To Meet The Needs Of Retail 2.0

Retail TouchPoints

By Jennifer Sherman, Kibo No matter which lens we look through — from consumer expectations and behaviors, to in-store technology and reliance on online sales, to fulfillment and shipping — retail has transformed.

Women’s Apparel Retailer Long Tall Sally To Cease Operations After 44 Years

Retail Touch

UK-based fashion retailer Long Tall Sally will wind down its operations, citing existing pressures that were exacerbated by the COVID-19 crisis.

Sonassi supports retailers still operating on Magento 1 post end of life

Retail Technology Review

Sonassi, the eCommerce hosting and consultancy company, has launched its Sonassi Assurance Scheme for retailers continuing to run eCommerce stores on Magento 1 following its end of life on 30th June, providing up to £50,000 warranty against a PCI breach. Internet Retailing Surveillance and Security

10 Commandments for Operating a Successful Retail Store

retailnext

Connected Journey Mobile POS Omnichannel Retail retail Shopper Engagement shopper experience shopper journey Store OperationsWhen it comes to running a successful retail business, below are the ten things you need to keep in mind. 1 – Choose the perfect store location.

How Amazon Operations Can Boost Your Profitability

CPC Strategy

Amazon operations may not be the sexiest part of running a business, but it is vital to driving the profitability of your business. The post How Amazon Operations Can Boost Your Profitability appeared first on Retail Performance Marketing Blog - CPC Strategy. Read More. Amazon Marketplace

The Challenges of Operating eCommerce Subscription Businesses

Scalefast

Subscription programs can strengthen customer loyalty , reduce inventory risk, increase the lifetime value of each customer and boost ROI. And consumers have learned to love them. The growth of subscription box services has been exponential over the past four years.

The Challenges of Operating eCommerce Subscription Businesses

Scalefast

Let’s take a more detailed look at some of the challenges businesses face when operating an eCommerce subscription at scale. While you can run a subscription service as a stand alone operation, implementing rewards and loyalty programs is a proven way to boost customer retention and increase sales. The post The Challenges of Operating eCommerce Subscription Businesses appeared first on Scalefast.

7 Amazon Specialists to Automate Your Operations

ecomdash

Bringing on specialists can help you streamline the processes and automate your operations. The post 7 Amazon Specialists to Automate Your Operations appeared first on ecomdash.

How Harman Grew its Global Operational Efficiency for Ecommerce Success

Salsify

Harman International Industries, a subsidiary global company Samsung Electronics , makes audio and visual products, enterprise automation; and connected services. With over 50 ecommerce sites, the company’s success hinges on its ability to empower its global teams to build out the website assets needed for specific markets and brands to sell direct-to-consumer. Case Study PIM Digital Commerce

The Pandemic Accelerates Retailers’ Need For Digital Operations

Forrester's Customer Insights

Many firms have felt the pain of store closures and need to adapt their operations to online-only sales and social-distanced operations across warehouses. The pandemic’s impact on retail is a story of two halves.

Extensions Between Two Marketplace Giants Increase Operational Efficiencies

ChannelSale

When planning to sell products on multiple marketplaces, the vendor needs to invest in a high-end extension or integration tools making it easier and hassle-free for him to ensure high operational efficiency. The post Extensions Between Two Marketplace Giants Increase Operational Efficiencies appeared first on.

Rakuten expands e-commerce operations in the UK

Retail Technology Review

Rakuten, the internet services provider, has significantly expanded its rewards programme in the UK

How To Successfully Add RPA To Customer Service Operations

Forrester's Customer Insights

More and more customer service organizations turn to robotic process automation (RPA) to make agents more effective. The technology offloads repeatable tasks from agents, enforces compliance to process and policy, and allows agents to focus on work that matters.