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Can Your IT Operating Model Keep Up With Cloud?

Forrester eCommerce

But operating models haven’t always kept up — and the mismatch means that old operating models impede the optimization of cloud IT. Cloud has driven enterprise IT transformation with speed and scale that was simply impossible with data centers alone.

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AIOps and observability delivers operational insights

Forrester eCommerce

In Start With The Right Strategy And Approach For AIOps And Observability For IT Operational Insights, you can begin exploring the best practices for AIOps and Observability and what aspects you need to consider when embarking on the delivery of these.

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Unlock IT Operational Excellence in Seven Steps

Forrester eCommerce

AIOps and observability have become crucial for businesses seeking to optimize their IT operations. In Take Seven Steps To Implement AIOps And Observability For IT Operational Insights, you will learn how to successfully implement AIOps and observability by following a seven step approach.

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Designing B2B Operating Models for Customer-Obsessed Growth

Forrester eCommerce

Operating models optimize organizations to drive value in dynamic B2B markets. Forrester's High-Performance Operating Model Framework helps align all aspects of the organization to deliver customer value and prioritize decision-making.

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Omnichannel Personalization: From In-Store to Online and Everything in Between

To actually work as they’re supposed to, omnichannel experiences require tightly integrated customer and operations experiences. What does a truly successful omnichannel personalization strategy look like?

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Revolutionizing IT Operations Comes with Manageable  Risks

Forrester eCommerce

This is the last of a three-part IT operational insight blog series that aligns with the complementary research reports from Forrester. Click the links for part one and part two of the free blogs for a complete perspective on operational insights delivered by AIOps and observability.

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Revenue Operations: Nine Myths And Two Realities

Forrester eCommerce

Revenue Operations requires new capabilities, new processes, and a change-agent mindset from leaders which can propagate myths and misconceptions.

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The Multi Problem in Omnichannel Commerce

Operating in multiple geographies, handling multiple currencies, leveraging multiple brands, exploring multiple business models… These are just some of the complicated realities facing modern brands. Modern retail is complex, but composable commerce can help brands navigate that complexity successfully.

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Embrace Business Complexity With Real-Time Inventory Data

Join Orium, Fluent Commerce, Mercaux, and MACH Alliance Ambassador Prasad Tangirala, Head of eCommerce Engineering at Conn’s HomePlus, for an expert panel discussion exploring the crucial role of real-time inventory data in a brand’s in-store retail operations.

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Evaluate Total Cost of Ownership in the Composable Commerce Era

But composable commerce is a complete paradigm shift in how eCommerce businesses operate, and understanding the cost implications of that requires a shift too. Total cost of ownership, or TCO, is important to understand when making the switch to a composable commerce architecture.

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Modernizing Frontend Experiences: A Step-function Toward Greater Composability

For many brands the idea of modernizing frontend experience is a dream too large, as they imagine the years-long project of extracting their digital operations from legacy all-in-one platforms where experience and commerce functionality are tightly combined. Frontend experience can make or break the customer journey.

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The ABC’s of Recruiting for Gen Z

With “Gen Zers” beginning to enter the workforce at entry-level positions, it’s crucial to understand that this generation operates differently from the last. In 2022, society has fully immersed itself in the web and all it has to offer - and no one more so than those of Generation Z.

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How Intent Data Helps Marketers Convert A-List Accounts

We’ll walk you through how intent data can elevate your marketing operation, including how it helps you: Easily prioritize accounts Craft engaging content that converts Retain and upsell customers

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2 Retail Sectors That Are Completely Changing the Game: FMCG & Q-Commerce

Speaker: Joe Heather, Deliverect GM (UK&I) & Noah Hayes, Deliverect GM (US&CA)

Join industry visionaries Joe Heather and Noah Hayes in this exclusive new webinar as they dive deeper into: The role on-demand delivery has to play today, and how it has revolutionized the way businesses are operating FMCG and Q-commerce’s dynamic interplay and impact on first-party delivery and fulfillment Pivotal lessons we can learn from the F&B (..)

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Marketing Ops: The New Revenue Hero

As data continues to play a starring role in today’s B2B organizations, both marketing and sales operations professionals are poised to solidify their place as critical revenue drivers.