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AIOps and observability delivers operational insights

Forrester eCommerce

In Start With The Right Strategy And Approach For AIOps And Observability For IT Operational Insights, you can begin exploring the best practices for AIOps and Observability and what aspects you need to consider when embarking on the delivery of these.

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Unlock IT Operational Excellence in Seven Steps

Forrester eCommerce

AIOps and observability have become crucial for businesses seeking to optimize their IT operations. In Take Seven Steps To Implement AIOps And Observability For IT Operational Insights, you will learn how to successfully implement AIOps and observability by following a seven step approach.

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Revenue Operations: Nine Myths And Two Realities

Forrester eCommerce

Revenue Operations requires new capabilities, new processes, and a change-agent mindset from leaders which can propagate myths and misconceptions.

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Revenue Operations Past, Present, And Future

Forrester eCommerce

A recent trip to see Charles Dickens' A Christmas Carol leads to considering the past, present, and future of revenue operations

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Omnichannel Personalization: From In-Store to Online and Everything in Between

To actually work as they’re supposed to, omnichannel experiences require tightly integrated customer and operations experiences. What does a truly successful omnichannel personalization strategy look like?

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Body Shop Canada Follows UK Division into Bankruptcy; U.S. Division Ceases Operations

Retail TouchPoints

Additionally, The Body Shop US Limited has “ceased operations” as of March 1, 2024, according to a press release. The Body Shop Canada has ceased online sales, and while its stores remain open, the company plans to close 33 of its 105 locations across the country in the near term. However, at press time, the retailer’s U.S.

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RevOps Strategies Are Missing An Operating Model

Forrester eCommerce

Revenue operations (RevOps) implementation discussions are filled with questions of centralization, decentralization, or centers of excellence. Across B2B, organizations are often overreliant on org design to drive change. But structures are just one lever of change.

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The "Multi" Problem in Omnichannel Commerce

Operating in multiple geographies, handling multiple currencies, leveraging multiple brands, exploring multiple business models… These are just some of the complicated realities facing modern brands. Modern retail is complex, but composable commerce can help brands navigate that complexity successfully.

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Omnichannel CX: The Critical Role of Real-time Inventory

Modern retail supply chains are already being pushed to their limits, and as more and more brands adopt a truly omnichannel approach, they’ll continue to operate at max capacity.

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Embrace Business Complexity With Real-Time Inventory Data

Join Orium, Fluent Commerce, Mercaux, and MACH Alliance Ambassador Prasad Tangirala, Head of eCommerce Engineering at Conn’s HomePlus, for an expert panel discussion exploring the crucial role of real-time inventory data in a brand’s in-store retail operations.

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Modernizing Frontend Experiences: A Step-function Toward Greater Composability

For many brands the idea of modernizing frontend experience is a dream too large, as they imagine the years-long project of extracting their digital operations from legacy all-in-one platforms where experience and commerce functionality are tightly combined. Frontend experience can make or break the customer journey.

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The ABC’s of Recruiting for Gen Z

With “Gen Zers” beginning to enter the workforce at entry-level positions, it’s crucial to understand that this generation operates differently from the last. In 2022, society has fully immersed itself in the web and all it has to offer - and no one more so than those of Generation Z.

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How Intent Data Helps Marketers Convert A-List Accounts

We’ll walk you through how intent data can elevate your marketing operation, including how it helps you: Easily prioritize accounts Craft engaging content that converts Retain and upsell customers

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Evaluate Total Cost of Ownership in the Composable Commerce Era

But composable commerce is a complete paradigm shift in how eCommerce businesses operate, and understanding the cost implications of that requires a shift too. Total cost of ownership, or TCO, is important to understand when making the switch to a composable commerce architecture.

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2 Retail Sectors That Are Completely Changing the Game: FMCG & Q-Commerce

Speaker: Joe Heather, Deliverect GM (UK&I) & Noah Hayes, Deliverect GM (US&CA)

Join industry visionaries Joe Heather and Noah Hayes in this exclusive new webinar as they dive deeper into: The role on-demand delivery has to play today, and how it has revolutionized the way businesses are operating FMCG and Q-commerce’s dynamic interplay and impact on first-party delivery and fulfillment Pivotal lessons we can learn from the F&B (..)