Retail Technology Review

NOVEMBER 16, 6940

The boom in online retail in recent years has undoubtedly boosted warehouse and logistics operation in the UK while the circumstances of 2020 continue to fuel further growth within the industry as consumers steer clear of the high street; opting instead for online shopping and delivery. By David Thomas, General Manager, ZoneSafe - Proximity Warning & Alert Systems.

Technology 70

Technology Online Retail Operations Management 70

Forrester Digital Transformation

AUGUST 31, 2022

Sales operations planning in 2023 will have to account for economic turbulence, but will find big opportunities in smart tech deployment. Age of the Customer Chief Sales Officer Planning Assumptions Sales Operations Sales Planning

Operations 81

Operations eCommerce Customer 81

BigCommerce

APRIL 30, 2021

With more and more companies rushing to move from offline to online, we find ourselves in a modern-day gold rush.… … Ecommerce Technology

Operations 309

Operations Management BigCommerce eCommerce 309

Forrester Digital Transformation

AUGUST 29, 2022

Providing these insights ranks high among marketing operations teams’ priorities in the year ahead. Age of the Customer annual marketing planning B2B Marketing B2B Research Chief Marketing Officer Marketing Operations Marketing Technology (martech

Operations 83

Operations Marketing eCommerce B2B 83

Speaker: Adam Dorfman, Head of Product Growth at Reputation & Michele Bettinazzi, Customer Experience Manager at PeakMade Real Estate

Improved marketing conversion, happy customers, and faster growth - that’s only three things that can be accomplished by just listening to your customers. Customer feedback is an extremely invaluable tool to keeping retention high, attracting new business, and improving the general operations of your business. The question is - how do you capture all this? Join Adam Dorfman, Head of Product Growth at Reputation & Michele Bettinazzi, Customer Experience Manager at PeakMade Real Estate, for this essential discussion on the ins and outs of brokering the optimal customer interaction.

Customer

Retail Dive

SEPTEMBER 26, 2022

Julie Brown, who holds both roles, will step down after a six-year term, the second top executive shakeup at the luxury brand in the past year

Operations 76

Operations 76

Retail TouchPoints

AUGUST 12, 2022

Weis Markets will streamline operations at its 198 stores through a partnership with Invafresh. The Invafresh Fresh Retail Platform uses AI and machine learning to streamline fresh food operations and reduce waste. News Briefs Store Operations automation invafresh Weis Markets

Operations 69

Operations Management Marketing Improvements 69

Retail Dive

MARCH 15, 2022

During the latest round of earnings, companies discussed how they navigated a quarter (and year) full of operational challenges

Operations 101

Operations Supplies 101

Forrester Digital Transformation

MARCH 17, 2022

Sales OperationsThe average computer monitor, with 1080p resolution, has a grand total of 2,073,600 pixels. Sure, you can still see the image if you’re missing a few thousand pixels, but the clarity isn’t as sharp. Each pixel matters.

Operations 83

Operations Omnichannel Customer eCommerce 83

Retail TouchPoints

JUNE 1, 2022

Wolt CEO Miki Kuusi will oversee the combined company’s team and operations outside of the U.S., The Wolt consumer app will continue to run separately with support from DoorDash, and Wolt will maintain operations in all of the markets where it currently operates.

Operations 98

Operations Consumer Improvements Technology 98

Forrester Digital Transformation

JUNE 16, 2022

Whether you’re preparing for a recession, trying to improve profitability, or have a growth strategy of improved productivity, marketing operations leaders can leverage the following six operational tips to help the […]. B2B Marketing Marketing Operations

Operations 52

Operations Improvements Customer eCommerce 52

Retail TouchPoints

JULY 7, 2022

Destination retailer Event Network — which operates gift shops for aquariums, zoos, museums, science centers, botanical gardens and other cultural attractions — has upgraded to a mobile point-of-service (POS) system and adopted a new cloud infrastructure as it continues its digital transformation.

Gifts 88

Gifts POS Events Mobile 88

RTP blog

MAY 17, 2019

By Praveen Kanyadi, SpotCues Retail operations are the backbone of every store, regardless of whether it’s a small business or a large big box retailer. While consumer-facing advances are essential, many retailers have yet to make critical investments in back-end operations. Brick-and-mortar retailers must optimize operations to sustain themselves, ensuring the seamless functioning of all customer-facing and back-end activities.

Operations 150

Operations Blog Mobile B2C 150

Groove

FEBRUARY 4, 2022

If you found this article on the web, you are likely a B2B Wholesale business that is looking to expand your operations into the eCommerce space. B2B wholesalers have run their operations through in-person purchases and phone operators for decades.

Operations 78

Operations B2B Payment Services Live Chat 78

TalkingRetail

MARCH 5, 2021

This story continues at Forecourt operator selects EDGEPoS for three sites. Retailer Ehtsham Ul Haq has installed EDGEPoS at his three Essar-branded forecourts at Hatton Service Station near Derby, Rockbay Service Station in Buxton, and newly opened Burslem Filling Station in Stoke on Trent.

Operations 99

Operations Management Technology 99

Retail Dive

AUGUST 2, 2022

After selling over the phone, via mail and through its website for years, the flour producer is focusing on wholesale

Operations 85

Operations 85

Forrester Digital Transformation

AUGUST 8, 2022

To adeptly support brand strategy, marketers must make marketing operations more efficient, streamlined, and cost effective, especially among pandemic-induced decentralized workforces. Age of the Customer B2B Marketing B2C Marketing Marketing Operations Marketing Technology (martech

Operations 52

Operations Marketing eCommerce Management 52

Retail TouchPoints

JULY 11, 2022

The bar is high in the land of ecommerce, with more consumers turning to online channels than ever before and bringing with them expectations set by their experiences with tech giants like Amazon and Apple.

Operations 89

Operations eCommerce Shopify Download 89

Forrester Digital Transformation

DECEMBER 16, 2021

In November, I started as the newest member of Forrester’s infrastructure and operations (I&O) research team. Information Technology infrastructure & operationsWhen did you join Forrester?

Operations 52

Operations Omnichannel Customer eCommerce 52

Retail TouchPoints

JUNE 16, 2022

Israel-based supermarket/superstore chain Shufersal is gaining improved real-time visibility of products along its cold chain operations.

Operations 87

Operations Shipping Improvements Technology 87

Retail Dive

JULY 26, 2022

The DTC holding company is one of many that have been building out their portfolios of online brands in hopes of fueling their growth

Operations 79

Operations Fulfillment Omnichannel 79

Neil Patel

MARCH 2, 2021

The social media giant’s rise to search engine status includes the addition of advanced features, like Facebook search operators. What are Facebook search operators, and why should you care about them? What Are Search Operators? 4 Reasons to Use Facebook Search Operators.

Operations 93

Operations Presentation Web Design Social Media 93

ChannelSale

MAY 9, 2022

The post Magento Extensions for Google Shopping Actions to Operate Your Business appeared first on. Magento extensions allow you to add new features to your Magento Google Shopping Actions.

Magento 83

Magento Operations Multichannel Fulfillment 83

TalkingRetail

JULY 17, 2020

JTI has recognised the effectiveness of Parfetts tobacco operations, selecting the wholesaler’s Stockport depot as best in the UK for its merchandising, in a national scheme.

Operations 96

Operations Information 96

Retail TouchPoints

FEBRUARY 2, 2022

Witherspoon has extensive experience in high-growth industries, most recently with Shipt parent company Target as the retailer’s SVP of Operations. Witherspoon also has held top operations posts at United Healthcare and the KFC U.S.

Operations 86

Operations Supplies Improvements Marketing 86

Retail TouchPoints

MARCH 24, 2022

AMIRI currently operates brick-and-mortar stores in New York City, Las Vegas, Miami and on Rodeo Drive in Beverly Hills. As luxury fashion brand AMIRI prepares to expand its brick-and-mortar footprint from its four U.S.

Operations 86

Operations Books Fashion Channel 86

Retail Dive

JUNE 3, 2022

The DTC brand has hired new executive leaders to steer future growth following its 2021 IPO

Operations 85

Operations 85

Retail Dive

MARCH 2, 2022

After growing its sales and stealing market share in recent years, the retailer is still hungry for new markets and customers

Operations 98

Operations Marketing Customer 98

Talking Retail

JUNE 9, 2021

The Midcounties Co-operative has partnered with environmental charity Hubbub to install a new Recycle Reward Machine in its Your Co-op Food store in Coleford, Gloucestershire. This story continues at The Midcounties Co-operative installs recycling reward machine.

Operations 77

Operations 77

Retail TouchPoints

APRIL 20, 2022

Brooklinen’s digital operations remain an important part of the business. ” News Briefs Store Operations brick and mortar brooklinen cross-border commerce home goods luxury omnichannel

Operations 89

Operations Events Shipping Information 89

RetailDive

OCTOBER 12, 2020

The agreement, which comes just before the holidays, also gives customers the chance to buy Xbox All Access through the gaming retailer

Operations 96

Operations Games Customer 96

Forrester Digital Transformation

MARCH 20, 2022

Here, I’m stressing why today’s tech operations can’t stand without automation. Consider you operate a live streaming […]. Age of the Customer Automation Information Technology infrastructure & operations technology-driven innovation

Operations 52

Operations Omnichannel Blog eCommerce 52

Groove

OCTOBER 6, 2020

Before working with the Groove Commerce team, Perform Group, the parent company to Curtain Call, operated a highly customized Magento website that often struggled with speed and page load times.

BigCommerce 124

BigCommerce Operations Magento Magazine 124

Forrester Digital Transformation

SEPTEMBER 30, 2021

As the B2B buying process becomes more complex, sales operations teams face escalating demands. Learn about the trends that will shape sales operations leaders' priorities in the year ahead.

Operations 82

Operations B2B Omnichannel Customer 82

Retail TouchPoints

OCTOBER 19, 2021

Saks was last valued at $2 billion in March 2021 when the company split off its ecommerce business from the brick-and-mortar operations, now called SFA.

Operations 90

Operations Department Stores Other Marketing 90

Retail TouchPoints

JUNE 15, 2020

Other operations will innovate, but will this be enough? Executive ViewPoints Store Operations robots Brady Watkins SBRABefore COVID-19, the brick-and-mortar shopping differentiator for the consumer was the in-person experience: They could try on the goods, or just see them in context.

Operations 101

Operations Technology Travel Books 101

Talking Retail

APRIL 20, 2021

The Midcounties Co-operative has invested more than £1.4m This story continues at Midcounties Co-operative to open three stores in Gloucestershire. Industry News convenience stores midcounties co-operative new store openings

Operations 71

Operations 71

Fabric Blog

SEPTEMBER 2, 2021

An e-commerce manager must focus on improving e-commerce operations that make a direct positive impact on gross margins. By prioritizing profit-generating e-commerce operations, managers can intelligently deploy key resources towards delivering maximum value to the business.

Operations 52

Operations Blog Improvements Management 52

Retail TouchPoints

AUGUST 19, 2022

Bath & Body Works will lay off 130 employees, mostly from leadership roles, as the retailer seeks to create organizational efficiencies by simplifying and realigning its operating structure.

Operations 82

Operations Improvements Technology Other 82

Forrester Digital Transformation

MARCH 21, 2022

Portfolio Marketing Sales OperationsIn the 1950s, Dr. Lawrence Weed realized the inefficiency and inherent danger embedded within paper-based medical records.

Operations 52

Operations Omnichannel Customer eCommerce 52