Retail success post-COVID will rely on understanding new customer mindsets, says Conversity

Retail Technology Review

Six months after COVID-19 started making its mark across the world, lockdown restrictions and widespread working from home offices have caused many consumers to rethink their shopping habits. Retail technology company Conversity believes that understanding the intricacies of these new mindsets is vital if brands are to thrive in the post-pandemic world. Retail Supply Chain Critical Issues Internet Retailing

Safety is too important to rely on ‘off the shelf’ products. When sourcing safety solutions, consultation is key

Retail Technology Review

The boom in online retail in recent years has undoubtedly boosted warehouse and logistics operation in the UK while the circumstances of 2020 continue to fuel further growth within the industry as consumers steer clear of the high street; opting instead for online shopping and delivery. By David Thomas, General Manager, ZoneSafe - Proximity Warning & Alert Systems.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Consumer confidence remains steady

TalkingRetail

Consumer confidence remained stable in December, despite increased Covid-19 restrictions over the Christmas period and uncertainty over Brexit, new research reveals. Industry News christmas consumer confidence convenience stores coronavirus IDG

Defining ‘Direct To Consumer’

Retail TouchPoints

DTC refers to the process of selling directly to the consumer. direct-to-consumer DtC Ashwin Ramasamy PipeCandy DNVBsBy Ashwin Ramasamy, PipeCandy If you’re a follower of retail, you have definitely stumbled upon these terms in your newsfeed — DTC, D2C, DNVB. Andy Dunn, the co-founder of men’s clothing retailer Bonobos, coined the term “DNVB ” which stands for Digitally Native Vertical Brands.

Consumer spending continues to fall

TalkingRetail

Consumer spending declined 1.9% Industry News barclaycard christmas consumer research consumer spending convenience stores coronavirusin November as new restrictions took effect, new research reveals.

Consumer confidence falls despite vaccine hope

TalkingRetail

Consumer confidence has continued to fall in January, despite the ongoing roll-out of the covid-19 vaccine programme. GfK’s long-running Consumer Confidence Index shows confidence decreased two points to -28 in January.

Consumer spending declines again

TalkingRetail

Consumer spending declined 0.1% Industry News barclaycard consumer research convenience stores coronavirus online shopping

Consumer spending falls as restrictions tightened

TalkingRetail

Consumer spending declined 2.3% Industry News barclaycard consumer spending convenience stores coronavirusyear-on-year in December – the largest decline since June 2020 – after restrictions across the UK were tightened, new research reveals.

What Defines A ‘Connected Consumer’ In 2019?

Retail TouchPoints

Last week, Retail TouchPoints broadcast its 2019 Connected Consumer Webcast Series , with retailers and solution providers alike sharing success stories and tips for providing a smooth experience across all channels. As retailers undertake these initiatives, they must keep in mind that the end goal is to build better relationships with consumers and keep the conversation flowing through (and between) various channels. CCS19 connected consumer Editor Q&A

Majority of Consumers Expect the Pandemic To Have Lasting Effects Into 2022 Says New Research

SheerID

In a large survey, SheerID and CommerceNext found that a majority of consumers believe that COVID-19 will impact their lives beyond 2021. Press Releases Consumer Tribes Digital Verification Identity Marketing Personalized Marketing SheerID

Consumer Behavior: A Definitive Guide

MakeWebBetter

Consumer Behavior, Something For Everyone. The marketing of products depends on consumer behavior & psychology for the sales results. Consumer psychology is a mix of two main constructs, namely, Consumer attitudes and Consumer behavior. […]. The post Consumer Behavior: A Definitive Guide appeared first on MakeWebBetter. Any top marketer will never make a mistake of building the marketing strategy.

How to Take Your Brand Direct to Consumer

BigCommerce

Thinking of dipping your toes into the direct to consumer waters? In fact, according to IAB’s popular new study, The Rise of the 21st Century Brand Economy, the future of retail growth comes from direct consumer relationships. If your brand wants to win the direct to consumer game, you can’t just efficiently fill orders, you need to expertly fulfill the modern expectations of customers who place those orders. Why brands are going direct to consumer. Direct to Consume

UK consumer confidence remains unchanged in August

TalkingRetail

Consumer confidence remained unchanged in August, new data finds. GfK’s long-running Consumer Confidence Index remained at -27 for August. Joe Staton, GfK’s client strategy director, said: “Circumspect consumers report they are more confident about their.

Vaccine increasing consumer confidence, research suggests

TalkingRetail

Consumer confidence has hit the highest level since February, potentially reflecting the recent news of a successful vaccine roll-out over the coming months, new research reveals. Industry News christmas consumer confidence convenience stores coronavirus IDG

UK consumer confidence grows

TalkingRetail

UK consumer confidence has increased in the past two weeks, new research reveals. GfK’s long-running Consumer Confidence Index increased six points to -30 for June, with all five measures of confidence up in the month. This story continues at UK consumer confidence grows. Industry News consumer confidence convenience stores coronavirus GfK

Consumer confidence hit by personal finances concerns

TalkingRetail

Consumer confidence fell in November after a worrying decline in shoppers’ views on personal finances for the year ahead, new research reveals. GfK’s long-running Consumer Confidence Index decreased two points to -33 for November.

Consumer confidence improves marginally in second quarter

TalkingRetail

UK consumers emerged from the second quarter of the year in a cautious but slightly more positive mood, following a record decline in consumer confidence in the first quarter of the year, new research reveals.

Empowered Consumers Call For Sustainability Transformation

Forrester Jay McBain

Over the years, we’ve observed empowered consumers reach for […].

UK consumer confidence holds steady

TalkingRetail

Consumer confidence remained steady in July, new research reveals. GfK’s long-running Consumer Confidence Index has remained at -27 for July, with three measures of confidence were up and two measures down on the fourth Covid-19 flash of 3 July.

Consumer spending continues to improve

TalkingRetail

Consumer spending declined 2.6% Industry News barclaycard consumer spending convenience storesyear-on-year in July – the smallest fall since lockdown began, new research reveals.

50 Statistics to Understand the Online Consumer in 2020 and Beyond

Intelligence Node

So far this has meant that long-established, strong, and seemingly evergreen knowledge of consumer behavior trends has been turned on its head to […]. The post 50 Statistics to Understand the Online Consumer in 2020 and Beyond appeared first on Blog.

Manufacturers picking direct-to-consumer

Retail Technology Review

Manufacturers with direct-to-consumer operations need to consider storage and picking for efficient fulfilment of growing order volumes, says Edward Hutchison, Managing Director of BITO Storage Systems. Internet Retailing Critical Issues

Covid-19 changing consumers technology demands

TalkingRetail

More than 20% of consumers, around 13 million adults, would like to have the ability to place orders online for delivery from their local c-store, new research reveals. This story continues at Covid-19 changing consumers technology demands. Industry News consumer research convenience stores coronavirus Online delivery Social media technology TWC

More consumers seeking smoke-free products this New Year, research reveals

TalkingRetail

More consumers are looking for smoke-free products as part of New Year’s resolutions to move away from cigarettes, new research reveals. Industry News consumer research convenience stores heated tobacco KAM Media philip morris tobacco

Quorn brings back consumer favourite

TalkingRetail

The campaign kicks off with the return of Quorn’s Swedish Style Meatballs (300g; £2), which were removed from the portfolio last year, “following huge consumer demand”. Quorn is bringing back “one of its most sought-after products”, followed by a summer marketing campaign.

Consumers embracing contactless payments during pandemic

TalkingRetail

Around 60% of consumers claim to have increased their use of contactless payments during the pandemic, new research reveals. Industry News consumer research Contactless payments convenience stores coronavirus

Consumer confidence improves in September

TalkingRetail

Consumer confidence increased two points in September to reach -25, new research reveals. GfK’s long-running Consumer Confidence Index shows three measures of conficence increased in the month, one decreased and one stayed the same. Industry News consumer confidence convenience stores coronavirus GfKJoe Staton, client strategy director GfK, said: “Despite unfavourable double-dip economic headwinds and the threat of a second lockdown, we report.

Consumers in favour of increasing contactless spending limit

TalkingRetail

One in three UK consumers would like to see a further increase of the current £45 contactless spending limit, new research reveals. Industry News cashless consumer research Contactless payments convenience stores YouGov

Consumers stop visiting stores with unclear social distancing signs

TalkingRetail

Industry News consumer research convenience stores coronavirus signage social distancingMore than 40% of UK shoppers have stopped visiting stores that have unclear signage on social distancing, new research reveals.

Is Direct to Consumer (D2C) the biggest disruptor for 2019?

TradeGecko

The traditional supply chain consists of four or five entities: supplier, manufacturer, wholesaler, retailer, and consumer. With the advent of eCommerce and globalized retail, however, more customer-facing businesses are cutting out the middlemen by turning to a Direct to Consumer (D2C) model where they manage every aspect of the supply chain – from manufacturing to distribution, marketing, and fulfillment.

4 TED Talks For Understanding Consumer Decisions

Zaius

Although there are a plethora of TED Talks specifically focused on consumer behavior and how it has larger ramifications for your ecommerce marketing strategy, we’ve chosen to highlight our top four favorites. Without a proper understanding of why consumers make certain decisions, you’re playing a dangerous guessing game that will undoubtedly cost you precious time, money, and frustration. Because of this, consumers don’t necessarily feel freer or more liberated.

Consumers remaining loyal to local c-stores

TalkingRetail

This story continues at Consumers remaining loyal to local c-stores. Industry News barclaycard consumer research consumer spending convenience stores coronavirusSpending on essential items grew slightly by 0.9%, new research reveals. Data from Barclaycard, which sees nearly half of the nation’s credit and debit card transactions, reveals that this was bolstered by a 24.5% rise in supermarket spend – which increased to 27.0%

Should Your B2C Brand Switch to Direct-to-Consumer?

Zaius

Many B2C brands are making the leap and shifting away from retail and toward direct-to-consumer (DTC). But should your GPG brand start selling direct-to-consumer? What does it mean to shift to direct-to-consumer? Direct-to-consumer means exactly what it sounds like: using ecommerce platforms to sell products directly to buyers. The massively popular brand was struggling just a few years ago and shifted to selling direct-to-consumer.

B2C 163

Why Traditional Consumer Panels Won’t Help Consumer Brands Retain Market Share

Retail Touch

For a long time, retail consumer data-gathering was a game rigged for big players. As a report from consulting firm Catalina showed, 90 of the top 100 consumer packaged goods companies lost market share to smaller brands in recent years. Where are those consumers in our data?

The evolution of the shopping mall: What consumers want

retaildive

E-commerce sales growth and in-store traffic declines are creating challenges for traditional malls, write Cushman & Wakefield's Barrie Scardina and WD Partners' Lee Peterson

Consumer spending makes gradual recovery

TalkingRetail

Consumer spending fell 14.5% Industry News barclaycard consumer confidence convenience stores coronavirus high streetyear-on-year in June – the smallest decline since lockdown began – with month-on-month figures showing an uplift as shops re-open, new research reveals. Data from Barclaycard, which sees nearly half of the nation’s credit and debit card transactions, reveals that spending on essential items grew 6.6% – an improvement of 5.7%.

Consumers ditching cars as local leads the way

TalkingRetail

Industry News consumer research coronavirus food trends local food Local shops waitroseNearly 30% of car-owners have reduced – or plan to reduce – cars in their household during 2020, as ‘localism leads’ the way, new research reveals.