Global survey shows surge in Christmas holiday shopping due to product shortage and lockdown fears

Retail Technology Review

According to a new survey* of 1,000 UK consumers carried out on behalf of JRNI, over half (56%) of consumers plan to do their Christmas holiday shopping early in 2021 due to fears of empty shelves and further lockdown measures. Critical Issues Internet Retailing Retail Supply Chain

Pandemic drives over half of consumers to shop more locally; bank data key in enabling SMEs to compete with big businesses

Retail Technology Review

Over half of consumers globally (53%) believe it is more important to shop with local businesses now than it was before the pandemic. That’s according to new research released by Pollinate, the global software business that partners with banks to help them deepen and extend relationships with their business customers, in which over 4,500 consumers were surveyed across the UK, US, Australia, and Brazil.

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Luxury retail: Why a customer should love your packaging first, and then your product

Retail Technology Review

More and more, brands are beginning to see the value of their packaging in influencing consumers’ purchasing decisions. But much less often do they understand the true potential of their outer and additional elements in driving brand engagement, increasing loyalty and enhancing the overall customer experience – and it’s by doing the latter, you can really make consumers fall in love with not only your products, but your brand and business too.

Retail success post-COVID will rely on understanding new customer mindsets, says Conversity

Retail Technology Review

Six months after COVID-19 started making its mark across the world, lockdown restrictions and widespread working from home offices have caused many consumers to rethink their shopping habits. Retail technology company Conversity believes that understanding the intricacies of these new mindsets is vital if brands are to thrive in the post-pandemic world. Retail Supply Chain Critical Issues Internet Retailing

Dominate Your Local Market With These 4 Reputation Management Strategies

Speaker: Adam Dorfman, Lindsay Harrison, and Erin O'Brien

Did you know that 4 out of 5 consumers use local search and 88% use smartphones for those searches? With that in mind, I think it's safe to say your online presence is the silver bullet of your business. Think about the revenue you could be missing by not prioritizing local search optimization. Fortunately, there are a handful of steps you can take right now that will immediately impact your business's pace in local search, and we're happy to share them.

Safety is too important to rely on ‘off the shelf’ products. When sourcing safety solutions, consultation is key

Retail Technology Review

The boom in online retail in recent years has undoubtedly boosted warehouse and logistics operation in the UK while the circumstances of 2020 continue to fuel further growth within the industry as consumers steer clear of the high street; opting instead for online shopping and delivery. By David Thomas, General Manager, ZoneSafe - Proximity Warning & Alert Systems.

Direct-to-Consumer for B2B Manufacturers: Insights from Ecommerce Experts on How to Launch a DTC Website

BigCommerce

The benefits of direct-to-consumer (DTC) ecommerce are clear: more first-party data on customers, you own the end-to-end relationship and it’s… Direct to Consumer

Defining ‘Direct To Consumer’

Retail TouchPoints

DTC refers to the process of selling directly to the consumer. direct-to-consumer DtC Ashwin Ramasamy PipeCandy DNVBsBy Ashwin Ramasamy, PipeCandy If you’re a follower of retail, you have definitely stumbled upon these terms in your newsfeed — DTC, D2C, DNVB. Andy Dunn, the co-founder of men’s clothing retailer Bonobos, coined the term “DNVB ” which stands for Digitally Native Vertical Brands.

Santa Monica Seafood Explores a Sea of Opportunities by Expanding to Direct-to-Consumer

BigCommerce

One or two things have changed… Direct to ConsumerSanta Monica Seafood was officially founded back in 1939 on the Santa Monica Pier.

Consumer-Centric Strategies for a Successful Q4

ChannelAdvisor

In the presentation, they shared several statistics from ChannelAdvisor’s recent consumer survey that yielded insights into the various stages consumers walk through before completing a purchase. The research also indicated consumers are shopping online more frequently than ever before.

Consumer-Centric Strategies for a Successful Q4

ChannelAdvisor

In the presentation, they shared several statistics from ChannelAdvisor’s recent consumer survey that yielded insights into the various stages consumers walk through before completing a purchase. The research also indicated consumers are shopping online more frequently than ever before.

How to Address the Needs of the Next Generation of e-Commerce Customers

Speaker: Jenn VandeZande, Head of Digital Engagement Strategy at SAP Customer Experience | Beth Scott, VP, Business Operations - Supply Chain | Nikki Grigsby, PHR, Chief Operations Officer at Syndigo | Levana Wang, Content Creator, Gen Z Expert

Join Jenn VandeZande, Beth Scott, Nikki Grigsby and Levana Wang for this insightful and topical conversation on the modernization of e-commerce tech.

Make it Big Podcast: Surveying Consumer Trends with PayPal

BigCommerce

Welcome to The Make it Big Podcast, a bi-weekly audio series about all things ecommerce by BigCommerce. One year after… Make It Big Podcast Make It Big MIB PayPal

PayPal 275

10 Consumer Trends Shaping the Future of Retail

Retail Touch

Seismic shifts in consumer trends accelerated by the pandemic will have long-lasting implications for the retail industry at large. Future Commerce partnered with Method + Mode to conduct broad consumer research over a period of three months ending in January 2021.

Consumer spending falls

Talking Retail

Consumer spending fell 7.2% This story continues at Consumer spending falls. Industry News barclaycard consumer confidence consumer research convenience storesin March compared to the same period in 2019, as lockdown continued, new research reveals.

Instagram Sales: How to Captivate Consumers With Your Brand

BigCommerce

Since Instagram’s inception back in October 2010, approximately one billion monthly users have introduced the social media platform into their… Ecommerce Marketing How to sell Instagram social media

How to Take Your Brand Direct to Consumer

BigCommerce

Thinking of dipping your toes into the direct to consumer waters? In fact, according to IAB’s popular new study, The Rise of the 21st Century Brand Economy, the future of retail growth comes from direct consumer relationships. If your brand wants to win the direct to consumer game, you can’t just efficiently fill orders, you need to expertly fulfill the modern expectations of customers who place those orders. Why brands are going direct to consumer. Direct to Consume

Delight Customers, Reduce Costs, and Drive Profits With Xparcel from RSL

Partnering with Rakuten Super Logistics for e-commerce order fulfillment is the best decision a business can make to reduce shipping costs and improve customer satisfaction. All RSL clients get free access to the Xparcel shipping platform.

Direct to Consumer Marketing: The Complete Guide

Ecommerce Platforms

Direct-to-consumer (D2C) marketing is quickly becoming the choice route for CPG (Consumer Packaged Goods) brands and manufacturers to gain entry into the market directly rather than via a middleman structure. What is Direct-to-Consumer Marketing (D2C)?

Direct to Consumer Marketing: The Complete Guide

Ecommerce Platforms

Direct-to-consumer (D2C) marketing is quickly becoming the choice route for CPG (Consumer Packaged Goods) brands and manufacturers to gain entry into the market directly rather than via a middleman structure. What is Direct-to-Consumer Marketing (D2C)?

Post-COVID Consumer Priorities: Personal Budgets, Brands’ Social Responsibility

Retail Touch

As the world emerges from the COVID-19 crisis, consumers plan to fundamentally change how they spend money and live their lives. Consumers Are More Concerned, Not Less. Consumers will continue to make deep and permanent changes to their lives.

5 Ways COVID-19 has Reshaped Consumer Behavior

Retail Touch

With COVID-19 case counts declining and vaccination efforts underway, eager consumers and retailers are both looking hopefully toward a future return to normal. Here are five key takeaways: The 2021 Consumer is Craving Convenience. The 2021 Consumer has a Recessionary Mindset.

Consumer spending grows

Talking Retail

Consumer spending grew 0.4% This story continues at Consumer spending grows. Industry News barclaycard consumer confidence convenience storesin April compared to the same period in 2019 – the first growth recorded this year, new research reveals.

What Defines A ‘Connected Consumer’ In 2019?

Retail TouchPoints

Last week, Retail TouchPoints broadcast its 2019 Connected Consumer Webcast Series , with retailers and solution providers alike sharing success stories and tips for providing a smooth experience across all channels. As retailers undertake these initiatives, they must keep in mind that the end goal is to build better relationships with consumers and keep the conversation flowing through (and between) various channels. CCS19 connected consumer Editor Q&A

UK consumer confidence grows

TalkingRetail

UK consumer confidence has increased in the past two weeks, new research reveals. GfK’s long-running Consumer Confidence Index increased six points to -30 for June, with all five measures of confidence up in the month. This story continues at UK consumer confidence grows.

UK consumer confidence remains stable

Talking Retail

Consumer confidence remained steady at -9 in June, new research reveals. GfK’s long-running Consumer Confidence Index shows four measures of confidence rose in June in comparison to the figures for May and one measure was down.

Harris Poll: 82% of Consumers Want a Brand’s Values to Align with Their Own

Retail Touch

What’s more, consumers are clearly willing to act on this sentiment with three-quarters of shoppers surveyed saying they had parted ways with a brand over a conflict in values. A decade ago, values like these weren’t front-and-center operational priorities for many consumer goods companies.

Consumer confidence improves marginally in second quarter

TalkingRetail

UK consumers emerged from the second quarter of the year in a cautious but slightly more positive mood, following a record decline in consumer confidence in the first quarter of the year, new research reveals.

Consumer Behavior: A Definitive Guide

MakeWebBetter

Consumer Behavior, Something For Everyone. The marketing of products depends on consumer behavior & psychology for the sales results. Consumer psychology is a mix of two main constructs, namely, Consumer attitudes and Consumer behavior. […].

Consumer spending falls in February

TalkingRetail

Consumer spending fell 13.8% This story continues at Consumer spending falls in February. Industry News barclaycard consumer research consumer spending convenience stores coronavirus

How IKEA and Grove Collaborative Help Consumers Act on Their Sustainable Intentions

Retail Touch

Over the last few years, sustainability has become increasingly important to consumers. The question for retailers is how to eliminate that dissonance that’s happening in the consumer’s mind. Fortunately, the balance between purpose- and value-driven consumers is shifting.

Consumer confidence remains steady

TalkingRetail

Consumer confidence remained stable in December, despite increased Covid-19 restrictions over the Christmas period and uncertainty over Brexit, new research reveals. Industry News christmas consumer confidence convenience stores coronavirus IDG

Clicking With Consumers: Gaining the D2C Advantage

ChannelAdvisor

Retail relationships came under pressure, shopping habits across geographies and generations changed — and many brands were thrust into the world of direct-to-consumer (D2C) sales. Identify the consumer problem and pivot with purpose. Brands brands consumer behaviour covid d2c

Clicking With Consumers: Gaining the D2C Advantage

ChannelAdvisor

Retail relationships came under pressure, shopping habits across geographies and generations changed — and many brands were thrust into the world of direct-to-consumer (D2C) sales. Identify the consumer problem and pivot with purpose. Brands brands consumer behaviour covid d2c

Gift Card Association Promotes PSA Warning Consumers About Fraud Dangers

Retail Touch

Gift cards remain a popular purchase among consumers, but they also provide openings for scammers and criminals. Prepaid Consumer Insights Study of 1,000 U.S.

Gifts 80

The New Green Consumer

Forrester Digital Transformation

Unsurprisingly, European consumers lead on green adoption, while Australian and US consumers are the least green. There is no “one size fits all” approach when it comes to green consumers, as their behaviors, attitudes, and expectations are evolving quickly.

Consumer spending declines again

TalkingRetail

Consumer spending declined 0.1% Industry News barclaycard consumer research convenience stores coronavirus online shopping

Covid-19 changing consumers technology demands

TalkingRetail

More than 20% of consumers, around 13 million adults, would like to have the ability to place orders online for delivery from their local c-store, new research reveals. This story continues at Covid-19 changing consumers technology demands.

Manufacturers picking direct-to-consumer

Retail Technology Review

Manufacturers with direct-to-consumer operations need to consider storage and picking for efficient fulfilment of growing order volumes, says Edward Hutchison, Managing Director of BITO Storage Systems. Internet Retailing Critical Issues

Consumer spending continues to fall

TalkingRetail

Consumer spending declined 1.9% Industry News barclaycard christmas consumer research consumer spending convenience stores coronavirusin November as new restrictions took effect, new research reveals.

Consumers Crave Authenticity, And CMOs Can Deliver

Forrester Digital Transformation

As the age of misinformation and slew of dubious corporate claims threaten consumers’ trust in brands, consumers are desperate for authenticity. In our new report, The Algorithm Of Authenticity, we synthesize consumer data, industry case […].

Younger Consumers Are Driving the Rise of Global DTC Sales

Retail Touch

Global direct-to-consumer brands (DTC) reaped exponential rewards, especially from Millennial and Gen Z shoppers. Even traditionally more high-touch categories such as luxury goods, fragrances and cosmetics did exceptionally well with cross-border consumers.

European Consumers Drive The Sustainability Demand

Forrester Digital Transformation

It’s no secret that European consumers are increasingly concerned about the environmental impact of their consumption habits. We’ve recently conducted net-new data research to gain a snapshot of European consumers’ environmental expectations and attitudes.