Forrester eCommerce
MAY 7, 2024
I’m pleased to announce the publication of the first of my two generative AI (genAI) Marketing in APAC reports, “The State Of Generative AI For Marketing In Asia Pacific.” The data overview report covers a wide range of topics on APAC marketers’ use of genAI, including adoption, investment, use cases, benefits, challenges, and concerns.
Retail TouchPoints
MAY 9, 2024
Sam Ash has filed for Chapter 11 bankruptcy protection in the U.S. Bankruptcy Court for the District of New Jersey and plans to close all of its 42 stores across 16 states. The privately owned family business, long known as a premiere music retailer, is exploring options that could include selling its ecommerce operations and related IP as well as its “Samson” wholesale business.
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Forrester eCommerce
MAY 3, 2024
We’re excited to announce that we’ve finalized our selections for Forrester’s top emerging technologies for 2024. We’ll spotlight the top 10 emerging technologies in our main report that will publish in late June. And then we’ll release a report in July on technologies 11-20.
Retail TouchPoints
MAY 8, 2024
Goodwill Keystone Area has partnered with Reworld to offer no-cost electronics recycling at its 42 stores and donation center sites located across 22 central and southeastern Pennsylvania counties. Eligible devices — including TVs, computers, mobile devices, gaming systems, toasters and vacuum cleaners — will be repaired and resold; items at the end of their life will be responsibly recycled by Reworld, which has recycled more than 135 million pounds of e-waste to date.
Speaker: Jason Cottrell
Brands used to look for a vendor who could do everything. Over time, one vendor was no longer enough to meet a brand’s needs, and they added, added and added. Now they need all their vendors to work well together. That’s composable, and only some will make the cut. As customers — and your board — expect you to be in new channels and to rapidly adapt to shifts in the market, the need for true composability is more crucial than ever before.
Groove
MAY 8, 2024
As Magento 2 nears its 10 th anniversary, it continues to evolve as a powerful eCommerce platform serving hundreds of thousands of merchants, from small startups to large enterprises. From its inception in 2007, the organization has remained at the forefront of the eCommerce evolution, as it popularized open-source platforms, modular architecture, multi-store functionality, and mobile-friendly features.
My Wife Quit Her Job
MAY 9, 2024
Temu and Shein have quickly become household names, with each app experiencing explosive growth and racking up millions of downloads in just a few months. While Temu is relatively new to the market, Shein has been building its reputation for over a decade. But how do these companies fare against other Chinese competitors like AliExpress? And more importantly, which offers a better shopping experience: Temu or Shein?
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Retail TouchPoints
MAY 6, 2024
In a pharmacy in Seattle, when the temperature in its drug storage refrigerator falls below protocols, an automated alert warns the store manager before temperature-critical medicines spoil. In a clothing store in Phoenix, the AC automatically adjusts to keep customers comfortable and lingering longer, happily trying on sweaters in the store’s new fall collection despite the blistering 100-degree late-summer day.
Groove
MAY 7, 2024
Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify Meeting Tom McManus of KegWorks.com In this engaging podcast episode, Tom McManus, CEO of KegWorks, shares the journey of his business from a specialized eCommerce store to a prominent leader in architectural metalwork for the hospitality industry. Celebrating over 26 years in business, McManus discusses the strategic shift from offering a wide range of products to focusing on high-margin, specialized items like bar foot
My Wife Quit Her Job
MAY 8, 2024
I have nearly 6000 students across 2 courses that I teach over at Profitable Online Store and Profitable Audience. And recently, I’ve been analyzing the character traits of both successful and unsuccessful students in my courses. What makes one student more likely to succeed over another? In this episode, I reveal what I discovered with my partner Toni.
Fastr
MAY 2, 2024
Although we'd argue there is no such thing as a perfect experiment nor a perfect experiment formula (we aren't big supporters of one-size-fits-all templates), we do emphasize the importance of smart testing – fuelled by curiosity, powered by flexibility, aligned for learning, and set up for scalability.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Forrester eCommerce
MAY 7, 2024
AppGen platforms will integrate the steps of software analysis, development, security, testing, and delivery by providing TuringBots for both low-code and high-code development spanning every step — all while incorporating the principles of agile and DevOps along the way.
Retail TouchPoints
MAY 8, 2024
Artificial intelligence has revolutionized the way businesses and individuals operate by using data to power tools that can analyze, respond, predict and create in a manner similar to the human brain. Today, it is hard to imagine any sector where AI has yet to be deployed in some capacity, including, increasingly, retail, which has turned to AI for everything from streamlining the supply chain to personalizing shopping experiences.
RetailDive
MAY 8, 2024
Kevin McCrain isn’t bothered by department store anchors closing and says retailers need malls because people like to shop there — including Gen Z.
Salsify
MAY 9, 2024
These days, printing out a stapled pile of travel directions — let alone drafting your route with a roadmap — might earn you some wayward glances from your fellow companions.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
RetailWire
MAY 8, 2024
Meta Platforms, the parent company of Facebook and Instagram, announced on Tuesday that it is expanding its lineup of generative AI advertising products.
Forrester eCommerce
MAY 8, 2024
IHH Healthcare Singapore wins Forrester’s 2024 APAC Customer-Obsessed Enterprise Award, which recognizes organizations that are delivering outstanding customer experiences to accelerate business outcomes.
Retail TouchPoints
MAY 8, 2024
Ecommerce sales are expected to hit $6.3 trillion in 2024 and continue to grow steadily through 2027, according to eMarketer research. Despite this macro growth, ecommerce site abandonment remains a big issue for all brands, regardless of their size or product category. One of the biggest reasons, according to data from Contentsquare , is that while merchants are investing in paid advertising to drive more traffic to their sites, their experiences are riddled with experience gaps that ultimately
365 Retail
MAY 9, 2024
DELIVER Europe, the premier matchmaking event for retail and commerce professionals, is back in Amsterdam on 5 and 6 June 2024. Held at the esteemed Taets Art and Event Park, this year’s event is set to gather over 1,000 leaders from industry giants such as Amazon, Procter & Gamble, Nestlé, L’Oréal, Samsung, and Tiktok, offering unparalleled opportunities for connection, collaboration, and innovation.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
RetailDive
MAY 7, 2024
An AI-driven solution that’s being tested in Germany has eliminated the need for cashier intervention in 80% of age-restricted transactions, manufacturer Diebold Nixdorf said.
RetailWire
MAY 8, 2024
The Food and Drug Administration claims that yogurt could help with one common disease, but there's a catch as to not mislead consumers.
Forrester eCommerce
MAY 6, 2024
Now that The Forrester Wave™: Commerce Solutions for B2B, Q2 2024 is released, I can share an update of my perspective on The MACH Alliance.
Retail TouchPoints
MAY 2, 2024
Following its acquisition of Zulily and the revival of Overstock.com , Beyond, Inc. is shoring up its executive team with a slate of eight high-level appointments across its business. “The most important part of building a long-term, profitable, growing business is putting the right players on the field,” said Marcus Lemonis, newly appointed Executive Chairman of Beyond, Inc. in a statement.
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
Wiser
MAY 8, 2024
In today’s competitive retail landscape, the ability to effectively manage trade spend is critical for brands aiming to drive profitable growth and enhance consumer engagement. Trade spend, which typically amounts to 15 percent to 20 percent of gross revenue in the retail industry, represents a significant portion of a company’s budget. Yet, despite its importance, many businesses struggle to measure trade promotion effectiveness.
RetailDive
MAY 9, 2024
Joe Vernachio said the retailer shuttered three stores in the quarter and is on track with its planned closures, which will amount to 10 to 15 this year.
RetailWire
MAY 8, 2024
In the first quarter, Rivian reported a loss of $1.45 billion, showing that its recent efforts to cut costs across the company will need further progress before turning over profits.
Forrester eCommerce
MAY 3, 2024
Brand investments are like retirement investments. The idea is to invest regularly and consistently starting as early as possible, knowing that by the time retirement hits, the value will have accrued over time and the investments will have compounding returns. When we begin the uphill climb of investing, the returns may feel modest.
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The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.
Wiser
MAY 8, 2024
In the dynamic world of retail, successful execution strategies require a fine balance between high-level planning at headquarters and on-the-ground actions at the store level. Understanding the distinct roles and integrating HQ retail execution with store-level operations is crucial for brands aiming to enhance in-store performance and achieve scalable growth.
RetailDive
MAY 3, 2024
The clean skin care brand said it will shutter its website on May 31, while the beauty brand’s chairperson, Reinold Geiger, launched a buyout bid.
MakeWebBetter
MAY 8, 2024
Imagine this: you spend countless hours crafting the perfect online store, with irresistible products and a smooth shopping experience. Customers flock in, filling their carts with treasures. then vanish into thin air, leaving a trail of abandoned carts in their wake. Frustrating, right? Well, fret no more! BigCommerce Cart Abandonment Solutions is here to equip [.
Forrester eCommerce
MAY 7, 2024
AI — a catchword and momentous concept — is all-consuming. It demands nearly as much energy as Argentina uses in a year, is the obsession of practically every marketer I meet, and is invoked breathlessly by those who have the most to gain and lose from it.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
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