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Finding “Friendlies” And Other Tips For Data Insights Leaders  

Forrester eCommerce

In a recent inquiry, a new Chief Data Officer asked where to start. And, wanted to know how to build a community around data and analytics, particularly with a limited budget to hire.

Other 418
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What Were Other Retailers Up To This Prime Day?

Forrester eCommerce

Since 2015, Amazon has hosted its annual summer sale, Prime Day, an exclusive deal event for its Prime members. In 2019, shoppers purchased more than 175 million items during the event, and its sales surpassed the prior year’s Black Friday and Cyber Monday sales combined.

Other 334
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Bosch’s Cultural Transformation Offers Lessons For Other Businesses

Forrester eCommerce

Listen to how Bosch is carefully weighing issues such as the speed of its cultural change and the impact on its brand image as an innovator against the value of its existing culture. And learn how to avoid obstacles, such as when old product development models are colliding with innovation.

Other 259
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Chase Closes Finn: Lessons For Other Digital Banks

Forrester eCommerce

On June 6, JPMorgan Chase announced it would be closing its digital-only bank Finn, a little under a year after it was launched. Digital banking is a tough business, and we’ve seen far more examples of failures than successes over the past two decades. The closure of Finn does bring up some important lessons for […].

Banking 341
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Catch Them If You Can: The Passive Candidates Edition

With the right tools and mindset, it’s possible to track down this candidate (and many others like them!). How? Simple: By thinking like one. To get started on your search, we’ve gathered clues you’ll need to get in the mind of your passive prospects.

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Debunking Infosec Purity And Other Security Myths In The Wake Of Recent Attacks

Forrester eCommerce

Earlier this week, an op-ed published on The Hill sent infosec Twitter into a tizzy by blaming cybersecurity industry best practices for recent high-profile security breaches. For us, the security team at Forrester, the op-ed furthered a number of security myths that we felt compelled to bust here.

Other 370
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The Future Of Apple’s (And Others’) App Store

Forrester eCommerce

Epic’s battle with Apple is coming to the courts in Oakland, California on May 3. The history of the battle (aka “Project Liberty”) is well documented in the news.

Other 243
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Accessible Pizza And Other Highlights From CSUN 2019

Forrester eCommerce

Domino’s Pizza suffered a major blow recently: A federal appeals court reversed a lower court ruling* and affirmed that the Americans with Disabilities Act (ADA) does cover the Domino’s websites and mobile apps — and yours, too. The lower court will now examine the extent to which the pizza maker’s digital properties are inaccessible and […]. customer experience user experience accessibility assistive technology

Other 331
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Unconventional Wisdom: Explore Paying The Ransom In Parallel With Other Recovery Options

Forrester eCommerce

Your organization has just received ransom notices across your infrastructure, informing you of what you already fear. All your critical business data has been encrypted. You are angry that someone’s moved your cheese, and you don’t want to reward them for it. Your emotions are confirmed by advisors who give you the conventional advice: “Don’t […]. incident response security & risk vulnerability & threat management bitcoin malware ransomware threat

Other 387
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Zara now charges for some returns. Will other retailers follow?

RetailDive

In some regions, customers pay a fee to return online purchases to third-party drop-off points. It may mark a turning point for companies

Other 133
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Join us at CX Europe 2018 for insight into customer understanding and other key CX priorities

Forrester eCommerce

Forrester’s customer experience Forums are in their tenth year — from our first one in 2009 in New York, they’ve grown and spread to San Francisco, London, Singapore, and other cities around the world and become yearly destinations for CX pros far and wide.

Other 367
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7 Secrets of Effective Management for Remote Employees and Teams

In this white paper, we will review in more detail the challenges that virtual team managers face as remote work accelerates, and how companies are successfully overcoming these challenges with creative problem-solving.

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How Babylist Plans to Succeed Where Other Baby Retailers have Failed

Retail TouchPoints

The prize is a big one, with the global baby market expected to be worth somewhere in the neighborhood of $88 billion by 2026 — and Gordon is betting that she has the vision and street cred to flourish where others have failed. “I’ll

Other 85
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Amazon Prime, a loyalty program by any other name…

Forrester eCommerce

Now, Amazon Prime isn’t like other loyalty programs you see in the marketplace. A few weeks ago, Jeff Bezos revealed in the annual shareholder letter that Amazon Prime now has over 100M members. But even more noteworthy than its size is its revenue impact. In 2017, Amazon shipped more than $5B items through Prime. For […]. age of the customer

Other 240
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The Other AI: How Aesthetic Intelligence Can Transform Your Brand

BigCommerce

I call aesthetic intelligence the other AI. It may include visual beauty, but also appeal to our other senses—like the plush texture of cashmere, the sonorous timbre of an alto’s voice, a scrumptious meal, or an aromatic fragrance. Once you start receiving and experiencing those inputs again, the second step is to begin to decipher and develop a point of view—much like you do in other parts of your life about how different elements can come together.

Other 246
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NRF joins other groups in lawsuit to postpone vaccine mandate

RetailDive

In September the group asked for a 90-day extension of the federal vaccine mandate for large employers but is now suing to pause it indefinitely. Public health and legal experts are not sure why

Other 126
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What awaits retail on the other side of the pandemic

RetailDive

Everyone wants to get back to normal. Except maybe retailers

Other 144
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Post-Pandemic eCommerce Growth: Leverage Product Data, Market Research & Shopping Trends

Speaker: Phil Irvine, VP & Director of Audience Intelligence

This session will dive into how organizations can still leverage historical customer and product data but need to also think about how to augment development of strategies with marketing research and other shopper signals to efficient drive e-Commerce growth. Join Phil Irvine, VP & Director of Audience Intelligence, for this in-depth discussion of the current e-commerce landscape. Whether concerned about data privacy and data management, or curious about how businesses can rethink approaches to designing shopping experiences, the answers are here.

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Walmart to sell its omnichannel capabilities to other businesses

RetailDive

The retailer has partnered with Adobe to give small and mid-sized retailers access to its pickup and delivery technology

Other 130
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Walmart to sell its delivery service to other businesses

RetailDive

The new service, Walmart GoLocal, offers the retailer's logistics capabilities to outside companies of all sizes

Other 125
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This I Tell You, Brother; You Can’t Have One Without The Other: Brand And CX Together At Long Last

Forrester eCommerce

“Love and marriage, love and marriage They go together like a horse and carriage This I tell you, brother You can’t have one without the other” – Frank Sinatra The New Yorker once wrote of Sinatra that “he sounds the way you would sound if you could speak the things you feel.”

Other 353
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Google’s HR Chief Steps Down, Hands Employee Problems To Other Leaders

Forrester eCommerce

At Forrester we have a team dedicated to preparing you for what most in industry call the Future of Work. We gather in hours-long sessions to identify what really matters and plan research to help you get ready for all that’s coming. But if you were a fly on our walls you would often hear […]. age of the customer employee experience Automation Employee Engagement EX future of work HCM HR robotics

Other 244
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What We Learned From Our Own Data-Driven ABM Strategy

ZoomInfo has created the following eBook to help other B2B organizations gain insights on how to launch their own data-driven ABM strategy. In this eBook, we will reveal the good and the bad from our own campaign and highlight some key takeaways on how to improve your ABM strategies moving forward.

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How to Accept Bitcoin and Other Crypto Payments On Your Website

Kissmetrics

Should you accept Bitcoin and other crypto payments on your website? You don’t quite know what Bitcoin and other cryptocurrencies are going to do from one day to the next and this can be a worry for website owners.

Other 235
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“Would You Buy A Car Without Knowing How To Drive?” And Other Sales Enablement Head-Scratchers From 2020

Forrester eCommerce

If 2020 has taught us anything, it’s that change is exceptionally hard for many people. The best sales enablement teams excel at change management. Sales Enablement SiriusDecisions Research Responsibilities and Structure Sales Enablement Roles

Other 269
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How GA4 improves with other Google products

Funnel.io

You’re a smart digital marketer. Which means you already have your Google Analytics 4 account up and running already, right? Of course

Other 36
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A/B Testing. How others do it.

Omniconvert

In my discussions* with some of you about Omniconvert, two things came up: *(yes, there’s a real human being writing emails from her real computer to you guys) #1 show me how others are doing it; #2 show me how I can do it myself; With this in mind, we are starting a […]. How others do it.

Other 113
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Why Data Is the Key to Retail Success

Having Data is great, but if you can't or don't use it what is the point of collecting it? Find out how to centralize your data and get it to work for you and transform your data collecting practices.

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Amazon joins other retailers in pushing early holiday deals

RetailDive

Timing of what the e-commerce giant is calling "Back Friday-worthy" promotions resembles last year's delayed Prime Day event

Other 95
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Amazon launches same-day delivery for Pacsun, GNC and other retailers

RetailDive

The new Prime benefit is the latest example of how the e-commerce giant’s focus is increasingly on services for third parties more than on retail

Other 112
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How shopclues different from other e-commerce companies?

Ecommerce Guru

The post How shopclues different from other e-commerce companies? ShopClues.com is the first online Controlled Marketplace in India that connects online buyers and sellers and provides a trusted and stable online shopping environment.

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b8ta Ends U.S. Operations but the Experiential Trailblazer Leaves Multiple Lessons for Other Retailers

Retail TouchPoints

Some of the stores were affected by other challenges. b8ta Lives on in Other Countries. We are also planning to expand from Japan to other regions of Asia, and we would like to further expand stores that are not mainly for retail sales.”.

Other 115
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Why Offshoring is Better than Outsourcing

Offshoring and outsourcing are not interchangeable, as they differ in purpose depending on what drives the need behind the hiring decision. In this whitepaper, we clarify what offshoring and outsourcing are, along with the unique use cases they address.

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FARFETCH Joins Gucci and Other Luxury Brands in Accepting Crypto Payments

Retail TouchPoints

Luxury platform FARFETCH will accept cryptocurrency payments for all purchases on the FARFETCH Marketplace, with plans to expand to FARFETCH Private Clients in the coming months and to all customers in the U.S., UK and Europe by late 2022.

Other 109
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Forecasting Uncertainty: Why Scenario A Is Looking More Likely For Some Countries And Scenario B More Likely For Others

Forrester eCommerce

Last week, the International Monetary Fund (IMF) issued its April World Economic Outlook report. The headline was that the world’s real GDP would fall by 3% in 2020, which is a much steeper drop than in the 2008–2009 recession.

Other 221
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Data Scientists Aren’t Just About The Numbers — And Other Lessons From IDEO About The Collision Between Design And Data Science

Forrester eCommerce

As part of my research about data science and design, I spoke with Ovetta Sampson, design research lead at IDEO, a global design company. Sampson’s advice that stood out most to me about how to improve the use of data in the design of better experiences: Stop thinking about data scientists as “that nerdy guy […]. age of the customer

Other 330
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Target shaped private labels into powerhouse brands. Now others want to do the same.

RetailDive

Retailers that saw how profitable owned brands could be are out to get similar results for themselves. But experts say it won't be that easy

Other 128
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B2B Distribution Roundtable: The Challenges & Solutions of Buying and Selling

Speaker: Jonathan Meyer, Kyle Mitzner & Jacobi Zakrzewski

Join Hawksearch’s Jonathan Meyer as he moderates a roundtable discussion with Bridgeline’s Kyle Mitzner and Luminos Labs’ Jacobi Zakrzewski, where they highlight the challenges and solutions surrounding B2B distribution.

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SheerID Launches First Financial Services Solution to Instantly Verify Thin-file Applicants and Many Other Segments with Authoritative Data

SheerID

SheerID's new financial services solution will help firms verify thin-file applicants as well as other segments like teachers, military, and healthcare workers.

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How to run successful BFCM campaigns: advice from other brands

Omnisend

But noticing that “other companies were in before us, starting three weeks ahead,” the LTL London team decided to follow the same approach the following year and, as Chace puts it, “we smashed it.”. In other words, Vaida thinks far beyond just the transaction of a person buying a dress. “I

Other 78
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Consuming Hypermedia APIs vs The Other Guys

GetElastic

Additionally, either of these flows were to return an HTTP status code other than a 200OK, hence the step has failed and the step was not completed. These common scenarios of the API handling the association between an order identifier and shopper token spark the question of “why would it be done any other way”? The post Consuming Hypermedia APIs vs The Other Guys appeared first on Get Elastic Ecommerce Blog.

Other 131
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What do Macy's and the Toys R Us brand have to offer each other?

RetailDive

The two retail names are betting on each other in a shop-in-shop rollout, but branding alone won't make their partnership work

Toys 111
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A Digital Experience Agency By Any Other Name Would Smell As Sweet

Forrester eCommerce

that which we call a rose by any other name would smell as sweet. With apologies to Juliet and to Will, let me ask, “What’s in a name? ” Romeo And Juliet (II, ii, ll. 46–47) Juliet meant that it didn’t matter that Romeo was from a family enemy, the Montagues; she […]. age of the customer

Other 186