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Four Real-Life Examples Of How Agility Unlocks CX Innovation In E-Commerce

Retail TouchPoints

This not only improves the size selection process but minimizes the need for the shopper to go through unnecessary returns. If there’s one thing that we learned from the Domino’s team and their Pizza Tracker innovation from 2008, it’s that shoppers will become emotionally attached to their purchases.

eCommerce 264
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The History of Ecommerce: What The Past Says About Tomorrow’s Retail Challenges

BigCommerce

Since then, electronic commerce has helped countless businesses grow with the help of new technologies, improvements in internet connectivity, and widespread consumer and business adoption. One of the first ecommerce transactions was made back in 1982, and today, it is growing by as much as 23% year-over-year.

eCommerce 417