Retail TouchPoints

JUNE 6, 2024

With retail media ad spend projected to reach $140 billion this year, companies outside of retail seeking new revenue streams have an opportunity to dominate the next wave of media networks. Where retailers carved out a unique ability to deliver closed-loop media measurement, large-scale businesses in verticals such as travel, sports, entertainment and delivery services can offer advertisers rich first-party data and exclusive behavioral insights into loyal, passionate and targeted audiences.

Retail 276

Retail Travel Customer Experience Multichannel 276

Forrester eCommerce

JUNE 6, 2024

Like the changes wrought by open data and third-party apps in the 2010s, AI will revolutionize the internal workings of the public sector and how it engages with its constituents in the next 5 to 10 years.

Improvements 300

Improvements 300

Retail TouchPoints

JUNE 6, 2024

It can be difficult for executives immersed in the business of retail to appreciate the cultural significance of the transactions they facilitate every day. But best-selling author and professor of marketing at the University of Michigan Dr. Marcus Collins makes a convincing case that commerce as we know it today exists almost purely because of its significance to culture.

Consumer 275

Consumer Marketing Information Customer 275

Forrester eCommerce

JUNE 6, 2024

Technology and data leaders are at a pivotal moment, being pressed to chart a path that capitalizes on new and emerging technology to drive meaningful business results. Learn how Forrester’s annual Technology & Innovation Summit North America can help you get there.

Technology 284

Technology Operations 284

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Retail

Retail TouchPoints

JUNE 6, 2024

Dollar Tree, Inc. has initiated a strategic review of its struggling Family Dollar segment, considering options including a sale, a spinoff or “other disposition of the business,” according to a statement. “Dollar Tree has been on a multi-year journey to help the company fully achieve its potential,” said Rick Dreiling, Chairman and CEO of Dollar Tree, Inc. in a statement.

Definition 273

Definition Presentation Other Retail 273

Forrester eCommerce

JUNE 6, 2024

In APAC, the software industry is booming with a growth rate of +10.3% expected in 2024. Yet, mastering a software strategy remains a complex task for many.

Customer 259

Customer 259

Practical eCommerce

JUNE 6, 2024

Google announced over 30 new advertising features at this year's event. Here are the most impactful for merchants. The post Google Ad Updates from Marketing Live 2024 appeared first on Practical Ecommerce.

Marketing 132

Marketing Events eCommerce 132

Retail TouchPoints

JUNE 6, 2024

The Sam’s Club division of Walmart is supersizing crowdsourcing via its Member’s Mark Community, an opt-in network that boasts 50,000 engaged participants. The Community provides input on products before they reach Sam’s Club stores, from voting on exclusive flavors to testing and trialing new items. The retailer had relaunched the Member’s Mark private label brand in April 2022.

Customer 264

Customer Retail 264

TalkingRetail

JUNE 6, 2024

Government officials were considering sacking former CEO Paula Vennells back in 2014, it has been revealed today (6 June) during the Post Office inquiry. The inquiry was shown an internal government document that showed Vennells’ position was under review.

Document 118

Document Retail 118

RetailDive

JUNE 6, 2024

The Swedish retailer is offering jobs to 10 people to staff the digital space and drive real-world recruitment.

Retail 117

Retail 117

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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Customer Loyalty

365 Retail

JUNE 6, 2024

British retailer Monsoon has launched a new partnership with clothing rental business MyWardrobe , offering customers a capsule collection of bridalwear and occasion dresses for hire. This initiative, Rent Monsoon, is now available on Monsoon’s website, just in time for peak wedding season. The rental service allows fans of the contemporary and expressive brand to access a range of beautiful wedding dresses, including the bestselling feather-trimmed bridal jumpsuit, as well as a limited co

Clothing 109

Clothing Events Customer Retail 109

RetailDive

JUNE 6, 2024

A narrow color palette and insufficient inventory in smaller sizes contributed to slower growth in the U.S., though overall revenue was still up 10%.

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116

RetailWire

JUNE 6, 2024

Walmart, the biggest private sector employer in the U.S., is rolling out a new bonus program tailored for its hourly staff.

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98

RetailDive

JUNE 6, 2024

Its namesake and Pink brands have held onto some 20% market share in intimates, though its beauty business is its best-performing category.

Marketing 111

Marketing 111

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

TalkingRetail

JUNE 6, 2024

Amazon is now offering grocery deliveries to all its customers in eligible cities across the UK. Customers across the UK have a range of options to get groceries delivered by Amazon including Amazon Fresh, Morrisons, Co-op, and Iceland.

Customer 98

Customer Retail 98

RetailDive

JUNE 6, 2024

The revamped SoHo location features concierge, styling and tailoring services, along with the first BR Home showroom in the city.

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111

RetailWire

JUNE 6, 2024

Lululemon, the renowned Canada-based athletic apparel retailer, is witnessing a significant shift in its growth dynamics.

Apparel 98

Apparel Marketing Retail 98

RetailDive

JUNE 6, 2024

Despite sales down double digits and rising debt levels, one analyst says the bad consumer backdrop is masking its improvements.

Improvements 111

Improvements Consumer 111

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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment

TalkingRetail

JUNE 6, 2024

The IBVTA’s Responsible Vaping Manifesto, launched today (6 June) sets out the vape sector’s asks and what the next government should ensure.

Retail 90

Retail 90

RetailDive

JUNE 6, 2024

Díos Mio Coffee — which is available in whole and ground beans, K-Cups and Nespresso pods — will enter the mass merchant’s stores in September.

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111

Salsify

JUNE 6, 2024

On the nice-to-know list for the upcoming holiday shopping season: Nearly two-thirds of shoppers plan to shop on Black Friday and spend the same as last year — some generation groups will shell out even more.

Download 88

Download eCommerce 88

RetailDive

JUNE 6, 2024

A merchandising-first mindset is behind the once-troubled brand’s transformation into one of the best performers in retail, analysts say.

Retail 100

Retail 100

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

TalkingRetail

JUNE 6, 2024

Cleaning brand Flash has launched its first kitchen roll product. Made by Lancashire-based Accrol Papers under licence from brand owner Procter & Gamble, the three-ply roll is available in two sizes – handy sheets for quicker jobs and XL sheets for larger jobs.

Retail 78

Retail 78

RetailDive

JUNE 6, 2024

Caroline Brown, former CEO of Donna Karan International, is taking on the role after a few months on the apparel conglomerate’s board of directors.

Apparel 97

Apparel 97

ESW

JUNE 6, 2024

Retail returns have and will likely continue to be a hot topic for brands and merchants. And there is plenty to talk about. On one hand, the returns process is an opportunity to turn a negative customer experience into a positive one. On the other, high return rates can be a significant drain on time, resources and profitability. Minimising returns has become a priority for many brands – especially brands with international DTC operations.

Merchant Services 78

Merchant Services Social Media Consumer Electronics Customer Experience 78

ROI Revolution

JUNE 6, 2024

Is your business leveraging offline conversion tracking to enhance your digital marketing strategy? If any of your brand’s revenue results from transactions that occur over the phone, through online chat, or from a form submission like a quote request or appointment booking, and you’re not using offline conversion tracking, you are likely missing out on crucial insights.

Books 78

Books B2B Subscription Marketing 78

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AI is rapidly transforming digital commerce, but how do you separate real opportunities from hype? Moderated by Orium, AI for Commerce: Foundations, Aspirations, and Hype , experts from Bloomreach , commercetools , Contentstack , and Fluent Commerce explores where AI is already delivering results and where its potential is still unfolding. This masterclass dives into proven AI applications, emerging innovations , and the gaps between promise and reality in commerce.

FastSpring

JUNE 6, 2024

Xsolla is a merchant of record (MoR) payment provider that serves the video game industry. The platform includes a broad feature set that provides game developers with the infrastructure needed to sell online and accept online payments globally, without having to manage localization, sales tax and VAT, or fraud prevention on their own. That said, Xsolla isn’t a great fit for every video game company who may have specific needs around features, geographic support, or service levels that Xsolla do

Payment Services 78

Payment Services Payments Merchant Services Games 78

SheerID

JUNE 6, 2024

Learn why you should avoid predatory closed-affiliate providers, and how SheerID collects your data securely so you can build direct customer relationships.

Customer 78

Customer Blog 78

Wiser

JUNE 6, 2024

Price elasticity is a fundamental concept in economics and marketing that measures how the demand for a product changes in response to price variations. Mastery of this concept allows retailers and brands to make informed pricing decisions that can significantly influence profitability and market competitiveness. Types of Price Elasticity Price Elasticity of Demand (PED) : Elastic Demand : Here, a small change in price leads to a significant change in the quantity demanded.

Retail 78

Retail Supplies Consumer Information 78

Digital Doughnut

JUNE 6, 2024

Since January, Google has officially started phasing out third-party cookies. The move, which is part of Google’s Privacy Sandbox initiative to protect personal data online, is forcing marketers to re-evaluate their personalisation technologies. This isn’t something that can be solved overnight, but it does need to be addressed.and quickly.

Marketing 75

Marketing Technology B2B 75

Advertiser: ZoomInfo

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

Customer