article thumbnail

Four Real-Life Examples Of How Agility Unlocks CX Innovation In E-Commerce

Retail TouchPoints

Similar to competitors like eSalon, you can answer a set of questions to arrive at a recommended personalized hair color product ready to be delivered every few weeks. He is an e-Commerce veteran with over a decade in leadership roles at innovative e-Commerce technology companies.

eCommerce 279
article thumbnail

The History of Ecommerce: What The Past Says About Tomorrow’s Retail Challenges

BigCommerce

Other ecommerce technology platform providers launched in the same era. Shopify (2006) and Magento (2008) are also recognized as market leaders alongside BigCommerce. Researchers have discovered that ecommerce has made an interesting social impact; especially within the context of social media.

eCommerce 417