Fri.May 24, 2024

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Promise Keeping Is Key To Building Customer Trust  

Forrester eCommerce

Earlier this month at Forrester’s B2B Summit, there were a couple of common threads that ran through the keynotes: the need to 1) put the customer at the center of everything we do and 2) break down silos between cross-functional teams – aligning to enable buyer and customer value.

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Federal Watchdog Institutes Consumer Protections for BNPL Purchases

Retail TouchPoints

The Consumer Financial Protection Bureau (CFPB) has issued an interpretive rule confirming that buy now, pay later (BNPL) lenders are in essence credit card providers, meaning they will be required to provide consumers with legal protections and rights, including in cases of disputed charges and issuing refunds. BNPL is “often used as a close substitute for conventional credit cards,” according to a CFPB press release.

Consumer 229
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Announcing The Enterprise Architecture Management Suites Landscape, Q2 2024

Forrester eCommerce

Enterprise Architecture Management Suites Are An Architect’s Ally Enterprise architecture management suites (EAMSes) are fundamental to running a successful architecture practice. EAMS tools are being used to help architecture teams manage architecture risk, reduce cost, and support organizations in proactively managing their technical debt.

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Wayfair Opens First Large-Format Store Outside Chicago

Retail TouchPoints

Image courtesy Wayfair Image courtesy Wayfair Image courtesy Wayfair Image courtesy Wayfair Image courtesy Wayfair Image courtesy Wayfair Image courtesy Wayfair Image courtesy Wayfair Image courtesy Wayfair Image courtesy Wayfair Image courtesy Wayfair Image courtesy Wayfair Image courtesy Wayfair Image courtesy Wayfair Image courtesy Wayfair Wayfair opened the doors of its first large-format store on Thursday in Wilmette, Ill., just outside of Chicago, marking a brick-and-mortar milestone for t

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Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision

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Im Juni: Forrester stellt die wichtigsten 10 Emerging Technologies für 2024 vor

Forrester eCommerce

Wir haben unsere Auswahl abgeschlossen. (Und ja, die überwältigende Welle von KI-Technologien hat unseren Auswahlprozess beeinflusst). Erfahren Sie, was sich in diesem Jahr in unserer Analyse geändert hat und was Sie erwarten können.

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Droopy Dog or Contagious Cat? Call New Walmart+ Telehealth Vet Service

Retail TouchPoints

Walmart+ has added a new membership benefit designed to appeal to the more than 75% of its members who are pet owners: 24/7 veterinary telehealth services offered in partnership with Pawp. The retailer piloted the offering last year and it became the loyalty program’s most successful limited-time offer of 2023. Key features of Pawp for Walmart+ members include: Free pet telehealth service, saving members $99 annually on the cost of a standalone Pawp membership; Expert support from a team includi

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The Importance of Product Returns Intelligence For E-commerce

lateshipment

Not all e-commerce orders are successful with the delivery being made. Some products have issues that are revealed only when the package is opened, some customers often end up becoming unhappy with the product or delivery, etc. Mind you, these are not isolated incidents, 30% of all e-commerce orders are returned by consumers (2x -3x more than brick-and-mortar rates).

eCommerce 130
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Flair Remakes Product Photography

Practical eCommerce

The 2022 startup deploys AI models to provide virtual scenes and settings for existing photos. The post Flair Remakes Product Photography appeared first on Practical Ecommerce.

eCommerce 103
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Waymo Safety Probe Turns Up More Incidents

RetailWire

The National Highway Traffic Safety Administration (NHTSA) has uncovered nine additional incidents involving Waymo's self-driving vehicles, raising fresh concerns about their safety and performance. This development comes after the U.S. auto safety regulator initiated an investigation earlier this month following 22 reports of Waymo's robotaxis displaying potentially hazardous driving behavior.

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Target adds 1K summer items in affordability push

RetailDive

In an attempt to draw in budget-sensitive shoppers, product prices start at $1 and more than half of the assortment is less than $15.

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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How To Infuse AI Into the DNA of Your Product Content Strategy | Salsify

Salsify

Infusing artificial intelligence (AI) into your content strategy can shorten workflows, save hundreds of hours of manual labor, and improve time to market.

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VF names new CFO, still feels revenue slump as it considers selling assets

RetailDive

Declining performance of the Vans brand continued to weigh on the apparel and footwear conglomerate’s Q4 earnings despite various transformation programs.

Apparel 101
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Mastering WordPress SEO: A Beginner’s Step-by-Step Guide for 2024

Digital Doughnut

In today’s digital age, having a strong online presence is essential for any business. WordPress, one of the most popular content management systems (CMS), powers millions of websites around the globe. However, simply having a WordPress site isn't enough to attract visitors—you need to optimize it for search engines to ensure it ranks well in search results.

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Ollie’s wins bankruptcy bid for 11 former 99 Cents Only Stores

RetailDive

The acquisition of the Texas stores appear to support Ollie's plans to expand its brick and mortar footprint.

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Composable Commerce Reference Architecture 2024 Edition

Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.

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Castore Opens First London Outlet at The O2

365 Retail

Outlet Shopping at The O2, owned and operated by AEG Europe and Crosstree Real Estate , has welcomed premium sportswear brand, Castore , marking the debut of its first outlet store in London. This addition enhances the retail destination’s already impressive array of sportswear offerings. Castore, known for its advanced engineering and unique technical fabrics, has opened a 1,302 sq ft store adjacent to luxury fashion brand Reiss on the upper level of the outlet.

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Wilson signs WNBA rookie Caitlin Clark

RetailDive

As part of the deal, the sporting goods brand will partner with the athlete on a signature basketball line celebrating her legacy.

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Google To Invest $350 Million in India’s Flipkart

RetailWire

In a strategic move poised to shake up the Indian e-commerce landscape, Alphabet's Google is set to acquire a minority stake in Flipkart, the Walmart-backed retail giant.

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Rothy’s launches on Amazon

RetailDive

The sustainable shoe brand is adding its signature products to the online retailer as it looks to broaden its reach.

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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

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Guardant’s Blood Test for Colorectal Cancer Gets FDA Adviser Approval

RetailWire

Guardant received support in a 7-to-2 vote.

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The Weekly Closeout: E.l.f. Beauty reports $1B in net sales and Wayfair opens its first large-format store

RetailDive

The cosmetics brand increased sales 77% year over year, while the DTC furniture company debuted a store in Wilmette, Illinois.

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New Go Local stores welcome customers in Walsall

TalkingRetail

An experienced Walsall convenience retailer has re-launched two existing stores to become Go Local Extra and Go Local fascia stores. With more than 40 years in the trade, Pete Khela operated under the Costcutter fascia for 30 years.

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DoorDash expands Ulta Beauty offering

RetailDive

The partnership now includes on-demand delivery from the beauty retailer across all 50 states.

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The Pragmatic Guide to Composability

Be empowered to master the digital landscape and implement modular and adaptable composable technologies. Authored by Orium, The Pragmatic Guide to Composability takes readers on a journey from composable’s beginnings to common misconceptions about the approach, then concludes with strategies for choosing implementations that result in quick wins to grow your ROI.

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Separate offence for assaulting store staff looks set to be another casualty of snap election call

TalkingRetail

Changes to the law to make assaulting a shopworker in the course of their job a standalone criminal office look likely to be shelved as a result of the snap general election called by prime minister Rishi Sunak earlier this week.

Retail 52
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Lifestyle Favorites: Etsy’s Top Items That Are Selling Out Fast

365 Retail

In today’s world, shopping online has become a part of our daily routine. With e-commerce platforms to choose from, finding one-of-a-kind handmade items is easier than ever. Among these platforms, Etsy shines as a go-to spot for individual sellers to showcase their talents and run businesses. Join us as we take a look at some of the selling items on Etsy that are quickly flying off the shelves.

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Four Loko announces trio of summer music festival sponsorships

TalkingRetail

Red Star Brands has announced its summer festival sponsorship line-up for RTD brand, Four Loko. Four Loko will be the sponsoring three summer music festivals in 2024; Parklife, Manchester (June 8-9), TRNSMT, Glasgow (July 12-14) and Leeds Festival (August 21-25).

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How to Match Eyewear with Your Outfit

365 Retail

Introduction: The Impact of Eyewear on Fashion and Personal Style Eyewear has evolved beyond its functional role to become a key element of personal style and fashion. The right pair of glasses can make or break an outfit, adding sophistication, edge, or a touch of whimsy. Whether you’re shopping for glasses online or browsing Ray-Ban prescription sunglasses in-store, understanding how to match your eyewear with your outfit is essential for any fashion enthusiast.

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Britvic Soft Drinks Review 2024: huge opportunity for forecourt stores

TalkingRetail

Forecourt retailers could unlock a £36m sales opportunity by upping the number of soft drinks sold from one in every four baskets to one in every three, according to manufacturer Britvic.

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Don’t Neglect These 5 Warning Signs Of Mental Exhaustion

365 Retail

Has it been happening lately that you find it hard to pull yourself out of bed even after a good night’s sleep? Or are you at work and unable to think of anything bright? These early signs of mental exhaustion can make it challenging to focus, find motivation to do things you enjoy and just want to stay still, doing nothing. Long periods of intense mental activity can lead to mental exhaustion.

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April retail sales hit by wet weather

TalkingRetail

Retail sales volumes fell by 2.3% in April 2024, following a drop of 0.2% in March 2024, according to the latest estimates from the Office for National Statistics (ONS). Sales in food retail were down by 0.8% in terms of the quantity bought.

Retail 52
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Blue Bird Workers Ratify First Union Contract in Georgia

RetailWire

In a significant milestone for labor relations in the Deep South, workers at Georgia-based school bus manufacturer Blue Bird Corp. have ratified their first union contract.

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From Concept to Deployment: Building Commerce Storefronts with Composable UI