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AI Remains Transformative Within the Ecommerce Space in 2024

Retail TouchPoints

Few things have disrupted the ecommerce industry of late quite as thoroughly as AI. The experts agree, predicting that global AI in the retail market will surpass $24 billion by 2028 , growing at 24.4% In 2024, AI will continue making retail and commerce more customer-centric through conversational commerce tools.

eCommerce 287
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As Ecommerce Booms, Brands Must Boost App Stability

Retail TouchPoints

However, 2020 was an inflection point for one sector in particular: ecommerce. According to a recent report from Shopify, in Q1 2020 the ecommerce industry saw the equivalent of 10 years of growth in just 90 days. between 2020 and 2024. Imagine a customer browsing an ecommerce app.

eCommerce 214
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article thumbnail

As Ecommerce Booms, Brands Must Boost App Stability

Retail TouchPoints

However, 2020 was an inflection point for one sector in particular: ecommerce. According to a recent report from Shopify, in Q1 2020 the ecommerce industry saw the equivalent of 10 years of growth in just 90 days. between 2020 and 2024. Imagine a customer browsing an ecommerce app.

eCommerce 134
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Why LUSH Traded Social Media for a New Era of Collaborative Storytelling

365 Retail

For example in the UK, for the launch of Lush x Stranger Things, Lush had its most engaged tweet of all time, since the brand account was created in 2009, when posting a sneak peek. That said, where Lush remains to have a presence on socials, it has seen some big community reactions.