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The hybrid customer experience may be the key to your eCommerce success

GetElastic

In 2016 and 2017, customer experiences that were fully online experienced a one percent decline, while customer experiences that were hybrid actually increased by one percent. And to make things interesting, the company has created what it calls a “car vending machine,” which is a five-story automated car storage and retrieval system.

article thumbnail

The hybrid customer experience may be the key to your eCommerce success

GetElastic

In 2016 and 2017, customer experiences that were fully online experienced a one percent decline, while customer experiences that were hybrid actually increased by one percent. And to make things interesting, the company has created what it calls a “car vending machine,” which is a five-story automated car storage and retrieval system.