2019 Customer Retention Online Retail Payments 
iVend
MARCH 14, 2023
But this isn’t simply a return to 2019 – the post-pandemic shoppers of 2023 have higher expectations and demands. A recent study of what shoppers want from the instore experience + concluded that ‘expectations of the face-to-face experience have been raised over several years in which customers have been pushed further online’.
GetElastic
APRIL 28, 2022
The world of digital commerce is constantly changing, and with the rapid shift to online retailing as a result of the COVID pandemic, 2022 promises to be no different. With this trend in online shopping, the DTC eCommerce industry will only continue to grow. Omnichannel Shopping Leading to Better Customer Retention.
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ROI Revolution
AUGUST 5, 2021
Mastercard reports that their Q2 2021 revenue surged 36% over last year, a confident indication that consumer spending is rebounding after the pandemic made shoppers wary of making discretionary purchases. It’s not just that shoppers are spending more – it’s also that they’re making more digital payments and fewer cash payments.
ROI Revolution
DECEMBER 2, 2021
Cyber Monday was the biggest day of Cyber Week for online spending. Consumers spent nearly $2 billion more on Cyber Monday compared to Black Friday, bringing the online-centric shopping event to a total of $10.7 billion in revenue. Revenue from ecommerce is expected to reach $469.3 million last year. November 11.
ROI Revolution
JANUARY 5, 2022
in 2021, making up for some brick-and-mortar revenue lost around the onset of the pandemic. of all retail sales. of total retail sales. For comparison, in 2019, ecommerce sales made up just 11.1% of all retail sales. Retail TouchPoints). Target will see retail ecommerce sales hit a record $18.64
ROI Revolution
JULY 1, 2021
Alternative payment options have surged over the past year and a half after the coronavirus pandemic pushed consumers to be wary about high-contact shopping. Buy now, pay later (BNPL) is one of the myriad alternative payment methods that has seen the most growth since last year, with BNPL adoption up more than 81% year-over-year.
ROI Revolution
JUNE 1, 2021
Touchless payment continues to grow. Contactless payment methods surged last year with the pandemic and consumers’ concerns around safety. Touchless transactions like proximity mobile payment, buy now pay later, & BOPIS all surged with COVID-19 and are continuing to see growth even as the pandemic subsides. June 1 update.
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