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What's in Store for the Decade Ahead: 2020 Predictions

Dynamic Action

They have hastily expanded their reach albeit store foot print, number of digital channels and/or tech solutions with the hopes of regaining control.

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Retailers, Are You Funding Amazon?

OrderDynamics

An ecommerce Business Insider report in Feb 2017 noted that “ 43% of all online retail sales in the US went through Amazon in 2016 ”. Phillipe Masiello of Internet Retailer estimates that worldwide, “ 2016’s e-commerce global retail sales share is approximately 9% and is projected to be somewhere around 15% by 2020 ”.

Retail 57
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Commerce Trends for 2018: #1 Personalization in B2B

GetElastic

Companies are still organized to prioritize one touchpoint (usually the website) or create channels for single product lines, rather than architecting systems for multi-touchpoint, conversational commerce. trillion by 2020, overtaking the B2C commerce sales forecast of $3.2 trillion prize. trillion in sales.

B2B 141