The Future of Ecommerce? Stores will Actually Play a Major Role
Retail TouchPoints
SEPTEMBER 13, 2021
And yet, despite this recent huge growth in ecommerce, physical retail still maintains a firm foothold: Forrester predicts that the vast majority of retail — 72% — will still take place offline as far out as 2024. Omnichannel Offerings for Channel-Agnostic Consumers.
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