Retail TouchPoints

JANUARY 25, 2023

provides guidance toward a stable foundation of cybersecurity best practices that protect critical customer data from new and emerging threats, retailers should build upon these requirements to move from a reactive to a proactive cybersecurity approach. While PCI DSS 4.0 Changing Tides of PCI DSS 4.0

Merchant Services 325

Merchant Services Payment Services Mobile Payments Customer Data 325

Retail TouchPoints

APRIL 23, 2021

Therefore, running a retail business in America requires a lot of effort and efficient technology for operation management. Therefore, a retailer should have a well-maintained facility and provide good customer service. This is only possible if technology like workflow automation software is in place. billion by 2024.

Retail 216

Retail Operations Customer Retention Order Fulfillment 216

GetElastic

SEPTEMBER 2, 2021

With the pandemic hitting in 2020, it is not clear if this prediction came true, but eMarketer published a study last year that predicts double digit YoY growth of B2B eCommerce through 2024. Consider putting core documents like MSAs, Terms and Conditions and Quoting tools online that the buyer and selling can use together when engaging.

B2B 141

B2B Management eCommerce B2C 141

MagentoBrain

FEBRUARY 21, 2023

Trend 2: Personalized service Personalized service is a further step in improving the customer experience. The concept of both is the same: to optimize the service to customers. With the application of AI technology and more advanced technology, it is no longer difficult for brands to provide personalized services to huge customers.

Customer Experience 52

Customer Experience Customer Marketing Payment Services 52

FastSpring

NOVEMBER 9, 2023

Ensure that your website has robust security measures in place to protect customer data. Once a customer enters the checkout, FastSpring employs risk management to help safeguard you from fraud. Customer Support readiness : Anticipate a surge in customer inquiries and prepare your support team.

Payment Services 78

Payment Services Customer Payments Subscription 78