Online Grocery Shopping During the Pandemic: What Worked and What the Future Holds
ESW
NOVEMBER 30, 2020
A May survey of 952 online shoppers by Digital Commerce 360 and Bizrate Insights found almost two-thirds (65%) of buyers scored their online shopping experience an eight or higher out of ten. is that grocery stores don’t work like other eCommerce stores. Online retailers ship from warehouses designed for rapid pick-and-pack,” he says.
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