Remove 2026 Remove Customer Loyalty Remove Order Fulfillment Remove Shipping Costs
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4 Steps to Operations and Fulfillment Transformation

Retail TouchPoints

Retailers can no longer turn a blind eye to the reality that today’s increasingly online shoppers are savvier than ever and quick to make snap judgements about brands for as little as delayed shipping. Data-heavy, complex operations hamper efforts to deliver positive customer service interactions, address errors and fulfill orders accurately.

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What is Order Management? The Enterprise Retailer’s Guide to Processing, Fulfillment, and More

Fabric

According to Insider Intelligence, 24% of retail purchases are expected to take place online by 2026. However, while global e-commerce sales are growing at an accelerated pace, the traditional approach to order management has not kept up with the evolving needs and expectations of modern customers.