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Top Customer-Driven B2B eCommerce Trends

GetElastic

B2B eCommerce has rapidly been changing over the past few years, and 2021 is no exception. B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features.

B2B 146
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3 Marketplace Categories Where ‘White Space’ Still Exists

Retail TouchPoints

trillion dollars and account for 59% of all global ecommerce by 2027. “It’s I had been at the heart of the digitization in the B2C space, but hadn’t seen it in B2B , [where] there was a clear white space,” she said in an interview with Retail TouchPoints.

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#CCS23: Composable Commerce, ChatGPT and Data, Data, Data

Retail TouchPoints

ChatGPT Unlocks Real-Time, Conversational Personalization on a Previously Impossible Scale The role AI plays in retail is growing, and it’s quickly reaching a tipping point — 80% of industry executives expect their companies to adopt AI-powered intelligent automation by 2027, according to Juniper Research. View the session on demand.

POS 298