Remove 2027 Remove B2C Remove Mobile Remove Recommendation
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Why Brands Should Consumerise B2B Experiences

ESW

A forecast from Forrester predicts that the volume of transactions in B2B sales will exceed $3 trillion by 2024 and that ecommerce sales will account for almost 25% of total US B2B sales by 2027. Additionally, B2B buyers want a website that is easy to use and mobile-friendly, with quick and easy product search and navigation.

B2B 78
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Top Customer-Driven B2B eCommerce Trends

GetElastic

Aside from product recommendations and shopping carts, businesses are prioritizing personalization in key components and functions such as search, catalogs, pricing mechanisms, and merchandising. Creating personalized product recommendations. Key figures show that: The forecasted AI annual growth rate between 2020 and 2027 is 33.2%.

B2B 146
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#CCS23: Composable Commerce, ChatGPT and Data, Data, Data

Retail TouchPoints

ChatGPT Unlocks Real-Time, Conversational Personalization on a Previously Impossible Scale The role AI plays in retail is growing, and it’s quickly reaching a tipping point — 80% of industry executives expect their companies to adopt AI-powered intelligent automation by 2027, according to Juniper Research. View the session on demand.

POS 287
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15 ecommerce statistics every entrepreneur must know

Omnisend

Similarly, mobile commerce is on the rise, with more and more consumers using their smartphones and tablets to make purchases. In fact, three-quarters of all ecommerce traffic now comes from mobile devices! This trend is only set to continue, so it’s crucial that you make sure your website is mobile-friendly. What’s more?