Gartner 2023 Predicts: Brands Must Focus On Composability, AI, and Building Consumer Trust
GetElastic
FEBRUARY 7, 2023
Each year Gartner makes market predictions and recommendations based on research and trends. By 2027, 20% of customers who ordered from enterprise marketplaces in 2022 will retreat from them due to ethical concerns and lack of trust.” The eCommerce industry is constantly evolving to meet market demands and economic conditions.
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