2027 B2C Multi-channel Shopping Carts 
Retail TouchPoints
DECEMBER 9, 2022
As a result, third-party marketplaces are expected to be the fastest-growing retail channel globally over the next five years, with Edge by Ascential forecasting that third-party sales through marketplaces will add $1.3 trillion dollars and account for 59% of all global ecommerce by 2027. “It’s
Retail TouchPoints
MARCH 30, 2023
ChatGPT Unlocks Real-Time, Conversational Personalization on a Previously Impossible Scale The role AI plays in retail is growing, and it’s quickly reaching a tipping point — 80% of industry executives expect their companies to adopt AI-powered intelligent automation by 2027, according to Juniper Research. View the session on demand.
Expert insights. Personalized for you.
195 
Let's personalize your content