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Top Customer-Driven B2B eCommerce Trends

GetElastic

Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers. However, data shows that: 33% of marketers plan to increase spending on customer acquisition, versus only 18% on customer retention.

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Top 10 Customer Loyalty Programs of 2023

Smile.io

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

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How Coronavirus (COVID-19) Is Impacting Ecommerce [December 2021]

ROI Revolution

trillion by 2030. Touchless transactions like proximity mobile payment, buy now pay later, & BOPIS all surged with COVID-19 and are continuing to see growth even as the pandemic subsides. Mobile ecommerce + COVID-19 stats. Mobile retail commerce sales grew 31.5% on mobile at the height of the pandemic last year.

eCommerce 148
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How Coronavirus (COVID-19) Is Impacting Ecommerce [January 2022]

ROI Revolution

With consumers spending more time on mobile in light of the pandemic, mobile retail ecommerce revenue surged 26% to $338 billion last year. are seeing customers be less willing to pay full price. trillion by 2030. Mobile ecommerce + COVID-19 stats. Mobile retail commerce sales grew 31.5% trillion this year.

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How Coronavirus (COVID-19) Is Impacting Ecommerce [November 2021]

ROI Revolution

trillion by 2030. Touchless transactions like proximity mobile payment, buy now pay later, & BOPIS all surged with COVID-19 and are continuing to see growth even as the pandemic subsides. Mobile ecommerce + COVID-19 stats. Mobile retail commerce sales grew 31.5% on mobile at the height of the pandemic last year.

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How Coronavirus (COVID-19) Is Impacting Ecommerce [October 2021]

ROI Revolution

trillion by 2030. Touchless transactions like proximity mobile payment, buy now pay later, & BOPIS all surged with COVID-19 and are continuing to see growth even as the pandemic subsides. Mobile ecommerce + COVID-19 stats. Mobile retail commerce sales grew 31.5% on mobile at the height of the pandemic last year.