How Can Your Online Customer Experience Affect Your Business?
Demac Media
OCTOBER 13, 2017
The rise of Machine Learning has improved CX and has also made it easier, making the stats on Customer Experience insane: according to Gartner Data , 42% of CEO’s say that CX is the key to change that has driven more wins. 80% of B2B companies have said that CX is the main decision maker when it comes to working with a company.
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