B2B Customer Loyalty Customer Retention Fulfillment 
Kibo
FEBRUARY 3, 2023
In the midst of uncertain economic times, many businesses are considering subscription business models and how they can be used to drive customer loyalty. Whether you’re a B2B company selling recurring services or a DTC company selling product subscriptions, customer retention and happiness are at the core of a successful business.
Retail TouchPoints
SEPTEMBER 13, 2023
It would fulfill and ship out orders only for them to be reported weeks or months later as fraudulent, ultimately saddling this brand with both the loss of goods and chargeback fees. Tackling issues that affect the overall customer experience is crucial. Originally, the retailer was experiencing thousands of chargebacks every month.
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Retail TouchPoints
APRIL 11, 2023
Instead, returns should be viewed as an opportunity to create a positive experience for a customer, leading to a loyal customer base and long-term ROI. Companies that invest in a personalized customer service (CS) program will see improvement in both savings and revenue, despite the loss on returns.
Groove
MARCH 24, 2022
In developing your BigCommerce website, we partner with you to help turn shoppers into customers and increase sales and customer retention. Our diverse team members bring knowledge to the table in all areas, completely fulfilling our client’s concerns and clearing up any confusion they may have.
Smile.io
MARCH 8, 2024
When the live commerce experience personalizes suggestions and services to its target audience, you are also more likely to see improvements in customer retention rates. Loyalty & Reward Program Insights from Smile.io Many larger businesses are looking to open regional fulfillment warehouses.
ROI Revolution
MARCH 2, 2021
Ecommerce, B2B, B2C, and brick-and-mortar brands alike are all feeling the impact of coronavirus on their business in one way or another. As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% COVID-19 + ecommerce: B2B stats. Published March 12, 2020.
BigCommerce
OCTOBER 24, 2017
By just being friendly with all your customers or hiring a virtual assistant to do this you can increase your stores customer retention rate and customer lifetime value substantially. Timi Garai, Marketing Manager, Antavo Loyalty Management Software. Invest in customer loyalty.
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