72% of Sites Fail Ecommerce Site Search Expectations: 3 Steps + a Checklist to Ensure Yours Isn’t One of Them
BigCommerce
JANUARY 9, 2018
Here’s exactly what they found: On-site search was found to be the preferred product finding strategy of the test subjects, as they perceived it to be faster than category navigation. And yet, despite most of us using on-site searches on mobile, the mobile search experience on ecommerce sites is almost entirely broken.
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