GetElastic

AUGUST 18, 2021

B2B companies are implementing new strategies to adapt to a changing market and take advantage of a growing online customer base, characterized by rising mobile usage, new expectations for personalization and self-service, and increasing demand for digital connectivity.

B2B 145

B2B eCommerce Payment Services Marketing 145

Kissmetrics

APRIL 10, 2018

Live chat isn’t just for customer support, it also impacts sales. The chatbots can be used different ways to boost sales and build customer loyalty. Not only that, Chatbots could save insurance, financial services, sales, and customer service departments $174 billion. The Messenger Sales Channel. Time on Site.

eCommerce 225

eCommerce Live Chat Shipping Costs Payment Services 225

Retalon

SEPTEMBER 22, 2021

BOPIS, meaning Buy Online, Pickup In-Store, is an order fulfillment option that helps retailers connect their e-commerce channels with their brick-and-mortar storefronts. Customers do not feel pressured to make a decision on a product in-store that may result in buyers’ remorse and eventual returns. What is BOPIS?

Shipping Costs 41

Shipping Costs eCommerce Payment Services Fulfillment 41

BigCommerce

OCTOBER 24, 2017

Engage with your customers. Just by replying to your customers questions and comments on social media it will help you drive more sales. Timi Garai, Marketing Manager, Antavo Loyalty Management Software. Invest in customer loyalty. At the same time, this channel is often forgotten by marketers today.

eCommerce 420

eCommerce Shipping Costs Merchant Services Payment Services 420

Kissmetrics

MARCH 12, 2018

We see this kind of machine learning used in: Chatbots for customer service or “conversation agents”. Mobile checkout optimization. Look through any list of conversion optimization tips and you’ll see recommendations for offering customers more ways to pay. Reward customer loyalty. Holiday Conversion Tips for 2018.

eCommerce 185

eCommerce Shipping Costs Payment Services Conversion Optimization 185