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Top Market-Driven B2B eCommerce Trends of 2021

GetElastic

The effect of mobile on B2B eCommerce is expected to continue accelerating, with B2B leaders doubling down on mobile commerce to increase engagement, drive traffic, and boost customer loyalty. Innovate sales approaches using customer feedback, data, and consumer insights to ensure that digital transactions are not a zero-sum game.

B2B 145
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How to Use Facebook Messenger to Sell More E-Commerce Products

Kissmetrics

Now consumers can watch videos, play games, connect with companies, make payments, send money, and more, all without ever leaving the Messenger app. Live chat isn’t just for customer support, it also impacts sales. The chatbots can be used different ways to boost sales and build customer loyalty.

eCommerce 225
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An Overview of how the BOPIS Retail Strategy is Transforming the Industry (2021)

Retalon

Customers do not feel pressured to make a decision on a product in-store that may result in buyers’ remorse and eventual returns. In the comfort of their home, a person can take their time to comparison-shop local stores’ assortments and inventory. Furthermore, many online retailers provide easy-to-use comparison tools.

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How to Increase eCommerce Conversions During the 2018 Holiday Season

Kissmetrics

Comparison shopping is growing, and that includes customers researching online while standing in a store. Provide plenty of information to help your prospective customer make a decision so they feel like they’re buying with confidence. Products for kids who love video games. Reward customer loyalty.

eCommerce 185