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Top Market-Driven B2B eCommerce Trends of 2021

GetElastic

Google recently partnered with The Boston Consulting Group (BCG) to research how mobile has been impacting B2B customers and organizations. Key data shows that: Mobile influences an average of over 40% of revenue in leading B2B organizations. Adopt an Agile approach to facilitate quick and improved pivoting of resources.

B2B 145
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An Overview of how the BOPIS Retail Strategy is Transforming the Industry (2021)

Retalon

Turning your storefronts into local return centers gives your business advantages over purely online competitors. ROPIS (Reserve Online Pickup In-Store): Shifts the payment transaction to the store. Customers can reserve an item from an online inventory. This product is shipped to the store where the customer picks it up.

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How to Increase eCommerce Conversions During the 2018 Holiday Season

Kissmetrics

Customers get exactly what they want in less time and with less effort. We see this kind of machine learning used in: Chatbots for customer service or “conversation agents”. Payment handling and order processing. That’s because additional payment methods reduce friction during the checkout process.

eCommerce 185