How to Create a Customer Journey Map (Even if You Have No Idea Who Your Customers Really Are)
Kissmetrics
NOVEMBER 5, 2020
She’s a pro at gathering competitive intelligence and uses it wisely to reinforce the brand while cementing customer loyalty in a very competitive marketplace. If we were looking at this from a traditional sales funnel point of view , she’s at the “comparison shopping” stage. She organizes and prioritizes campaigns.
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