Remove Comparison Remove Comparison Shopping Remove Customer Experience Remove Live Chat
article thumbnail

How to Use Facebook Messenger to Sell More E-Commerce Products

Kissmetrics

47% of customers surveys say that they didn’t have a positive live chat experience in the last month. Not only that, but 56% of consumers can’t recall any exceptional live chat experience. I’m going to show you how to wow your customers with Facebook Messenger. Help customers comparison shop.

eCommerce 225
article thumbnail

6 Ways Co-Browsing Will Add Value to your Business in 2021

ViiBE Blog - Retail

Often being seen as more important than the price of the product, customer experience reigns supreme. By creating a personalized support experience, co-browsing dramatically increases consumer satisfaction. Co-browsing is a virtual engagement customer support tool for contact centers and sales teams.

article thumbnail

6 Ways Co-Browsing Will Add Value to your Business in 2021

ViiBE Blog - Retail

Often being seen as more important than the price of the product, customer experience reigns supreme. By creating a personalized support experience, co-browsing dramatically increases consumer satisfaction. Co-browsing is a virtual engagement customer support tool for contact centers and sales teams.