Steve Dennis

JANUARY 26, 2019

Every year, for the better part of a decade, we have heard speakers talk about how the the channels are blurring, how we are moving to a mobile-first customer journey, how important it is to root out friction in the customer experience, how data must be leveraged to provide a more personalized experience and on and on. and now what?

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Vend eCommerce Events Channel 98

Steve Dennis

JANUARY 1, 2018

Thanks to the folks at Forbes, who added me as a retail contributor this year, to IBM Watson Customer Engagement , Vend and BizTech for making me sound more influential than I am and to REVTECH for naming me an Executive In Residence.

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OrderDynamics

JANUARY 24, 2019

We’ve seen omnichannel, unified commerce, customer experience, AI, AR innovations emerge and become real. This will drive customers to your brand and attract the best talent. Another encouraging sign in 2018, has been companies focusing their strategies around the customer experience. Intel JD.com Automated Vending.

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White Paper Vend Customer Experience Events 52