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#RICE24: On the Ground with In-Store Tech at Sephora, Reformation and Walgreens

Retail TouchPoints

There is no better way to find out what’s going on at retail than to actually visit stores, which is exactly what Retail TouchPoints had the chance to do while in Chicago this week for the Retail Innovation Conference & Expo (RICE). It’s a brilliant example of a fast, convenient experience placed right where you need it.

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Gratitude

Steve Dennis

Others were simply there to listen or give me a hug when my heart felt broken and shattered. Thanks to the folks at Forbes, who added me as a retail contributor this year, to IBM Watson Customer Engagement , Vend and BizTech for making me sound more influential than I am and to REVTECH for naming me an Executive In Residence.

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NRF’s Big Show: Addressing the knowing-doing gap

Steve Dennis

The sad and frustrating fact is that I have attended the Big Show (and many other retail events) long enough to hear many of the same things repeated over and over again only to return a year later aghast, realizing that so few brands have acted upon what is increasingly obvious, important and, all too often, dire.

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NRF 2019 Observations

OrderDynamics

Intel JD.com Automated Vending. Which uses the store, logistics or key components of business for the paid benefit of others. Personalized Experiences Powered by AI & AR. Retailers and Brands are Redefining their Purpose. Grocery and Convenience Stores are Evolv ing and Transforming. LinkedIn: [link]. Twitter: [link].