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Retail TouchPoints
FEBRUARY 27, 2024
With this evolution into digital sales and the increased use of data mining, retailers are facing unprecedented challenges in digital security. Cyberattacks and network outages can disrupt operations and erode customer loyalty. Conducting a third-party audit of cybersecurity protocols.
Retail TouchPoints
AUGUST 14, 2020
Retailer priorities have shifted slightly since the last State of Marketing report, according to panelist Megan Hostetler, a Salesforce Product Marketing Manager focused on Retail and Consumer Goods. Last year the top priority was engaging customers in real time. Currently, only 35%. Click here to view the webinar on-demand.
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ROI Revolution
AUGUST 5, 2021
billion in consumer spending in Q2. It’s not just that shoppers are spending more – it’s also that they’re making more digital payments and fewer cash payments. Contactless payments grew 37% YoY in Q2 2021 to account for 45% of global in-person transactions. Touchless payment continues to grow.
ROI Revolution
JULY 1, 2021
Alternative payment options have surged over the past year and a half after the coronavirus pandemic pushed consumers to be wary about high-contact shopping. Buy now, pay later (BNPL) is one of the myriad alternative payment methods that has seen the most growth since last year, with BNPL adoption up more than 81% year-over-year.
ROI Revolution
JUNE 1, 2021
Touchless payment continues to grow. Contactless payment methods surged last year with the pandemic and consumers’ concerns around safety. Touchless transactions like proximity mobile payment, buy now pay later, & BOPIS all surged with COVID-19 and are continuing to see growth even as the pandemic subsides.
ROI Revolution
DECEMBER 2, 2021
In August 2021, 66% of organizations were in the process of delaying their office reopenings. billion in consumer spending in Q2. It’s not just that shoppers are spending more – it’s also that they’re making more digital payments and fewer cash payments. That’s 9% growth over Q1, amounting to a total of $4.5
ROI Revolution
OCTOBER 7, 2021
billion in consumer spending in Q2. It’s not just that shoppers are spending more – it’s also that they’re making more digital payments and fewer cash payments. Contactless payments grew 37% YoY in Q2 2021 to account for 45% of global in-person transactions. Touchless payment continues to grow.
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