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lateshipment
MAY 21, 2021
Did you know that the average Customer Retention Rate (CRR) is just around 35% for eCommerce businesses. Just take a look at these stats 65% of a company’s business can be credited to existing customers. Companies have to spend 7 times more to get a new customer than to retain an existing one. Leverage email marketing.
lateshipment
APRIL 2, 2021
Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! . 91% of consumers are more likely to shop with brands that provide relevant offers and recommendations.
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lateshipment
FEBRUARY 10, 2021
Post-Purchase Customer Experience Amidst the Rise of eCommerce. With eCommerce sales growing more than 30% in 2020, the trend is expected to continue in 2021 as well. However, when you do not pay heed to your customers at this stage, you leave them at the mercy of your shipping carrier. 2020 has been a watershed year for retail.
lateshipment
FEBRUARY 10, 2021
Consumer Behaviour Amidst the Rise of eCommerce. With eCommerce sales growing more than 30% in 2020, the trend is expected to continue in 2021 as well. Delays are of the worst kind because they might annoy even the sweetest customer and can make even your most loyal customer swiftly switch over to your competitor.
lateshipment
NOVEMBER 26, 2023
Enter “Brand BFF” or repeat customer, a win-win situation for your customers and your business. Why Focus on Customer Retention? To give you a little motivation, here are some of the benefits that you can stand to gain by increasing your customer retention rates.
lateshipment
OCTOBER 12, 2023
Technically Halloween marks the beginning of the holiday season, but BFCM is when a huge chunk of sales happens. This also says a lot about your consumer behavior. And how countdowns, banners, and pop-ups affect your consumer behavior. Make sure to retarget them with abandoned cart emails or social media targeted ads.
lateshipment
AUGUST 13, 2021
This means a huge opportunity for your dropshipping store to cross your sales target and break your revenue records. In 2020, the holiday season eCommerce sales in the US are projected to be $135 billion. Since you’re not buying wholesale or committing to someone, you can experiment with different products and see what gets you sales.
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