Customer Experience eCommerce Design Live Chat Magento 
Groove
MARCH 14, 2022
With no technical support, merchants using an open source platform must set it up themselves, make updates when needed and determine how they’re going to host their eCommerce store and maintain the server. WooCommerce and Magento are two well-known examples of open source software. Marketing & Sales.
BigCommerce
AUGUST 6, 2018
The highly interactive site lets shoppers drag and drop Scentos characters on the homepage and features product videos, ideas and instructions for DIY crafts, coloring tips, and live chat. Scentos Wins Best Customer Experience Website. Fits the brand!
Elsner
APRIL 26, 2019
However, with transactions online, there’s a lot more tech to maintain to enable a truly great customer experience. Hardware capacity and functionality is where eCommerce begins. eCommerce Design Imperatives. Remember : you need to plan sales and general customer support for eCommerce, just as in any business.
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