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7 Post-Purchase Actions You Need to Take to Build Customer Loyalty

SellBrite

The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead. In fact, 44 percent of retailers say that social media drives customer retention.

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The store associate of the future

365 Retail

As the consumer’s journey is increasingly multichannel, staff will need to acquire new skills to manage not just traditional sales and service tasks but assisting with online orders, managing online returns, staging for click and collect, and selling to customers at home through video calls.

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57 Must-Have Tools For Scaling Your Ecommerce Business

SellBrite

For example, you could create email campaigns that offer special coupons to new customers, or you could use email to fill customers in on new products that they might be interested in. If you weren’t already aware – I run the marketing team at a large multichannel ecommerce store called Dollar Hobbyz.

eCommerce 151
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The Best POS (Point of Sale) Systems for 2019: The Ultimate Guide

Ecommerce Platforms

Such information is particularly handy for establishing customer loyalty reward schemes like discounts, which is also another feature available on the Lightspeed POS system software. The Vend POS system comes with a dynamic customer loyalty program. CRM and Customer Loyalty. Customized loyalty programs.

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How Coronavirus (COVID-19) Is Impacting Ecommerce [March 2021]

ROI Revolution

digital travel sales are expected to drop 44.7% Most sectors of the travel industry won’t recover from the pandemic until at least 2022 , with most consumers planning to either not vacation at all or to stay in their country or local area. Underutilized new ad formats to enhance your audience targeting and customer acquisition.

eCommerce 195
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How Coronavirus (COVID-19) Is Impacting Ecommerce [October 2020]

ROI Revolution

digital travel sales are expected to drop 44.7% Most sectors of the travel industry won’t recover from the pandemic until at least 2022 , with most consumers planning to either not vacation at all or to stay in their country or local area. Underutilized new ad formats to enhance your audience targeting and customer acquisition.

eCommerce 193
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How Coronavirus (COVID-19) Is Impacting Ecommerce [November 2020]

ROI Revolution

digital travel sales are expected to drop 44.7% Most sectors of the travel industry won’t recover from the pandemic until at least 2022 , with most consumers planning to either not vacation at all or to stay in their country or local area. Underutilized new ad formats to enhance your audience targeting and customer acquisition.

eCommerce 158