Remove Customer Retention Remove Department Stores Remove POS Remove Shopping Carts
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19 Omnichannel Experience Examples from Top Brands

GetElastic

Customer retention rates are 90% higher on omnichannel vs. single channel. The experience plays out in any number of ways, dependent on customer preference; do they want to shop entirely online and pick up in-store? I can set my store by allowing the app to pin my location, or easily change stores with a tap.