4 Omnichannel Myths Keeping You From Success
Retail TouchPoints
DECEMBER 17, 2021
But despite its popularity, there is a lot of misinformation about what it actually means and how to create an omnichannel strategy that works for your business. Myth #1: Omnichannel and multichannel are the same. While they might sound similar, omnichannel and multichannel are NOT the same. This is one of the biggest offenders.
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