Customer Retention Merchant Services Mobile Payments Supplies 
RetailMinded
FEBRUARY 19, 2022
Contributed by Steve Villegas VP, Head of Payment Partnerships for North America. Customer retention requires a well-balanced blend of gilt-edge experience and customization. Merchants serving a global audience need an added layer of personalization; tailoring their payment method offering to consumers in each market.
ROI Revolution
AUGUST 5, 2021
It’s not just that shoppers are spending more – it’s also that they’re making more digital payments and fewer cash payments. Contactless payments grew 37% YoY in Q2 2021 to account for 45% of global in-person transactions. That’s 9% growth over Q1, amounting to a total of $4.5 billion in consumer spending in Q2.
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ROI Revolution
DECEMBER 2, 2021
We keep this blog post updated with the information you need to stay in the loop with the supply chain crisis. With significant supply chain concerns, consumers started shopping for holiday gifts earlier than ever. Last year, low prices and the ability to purchase online were the top concerns for customers. December 2.
ROI Revolution
JULY 1, 2021
Alternative payment options have surged over the past year and a half after the coronavirus pandemic pushed consumers to be wary about high-contact shopping. Buy now, pay later (BNPL) is one of the myriad alternative payment methods that has seen the most growth since last year, with BNPL adoption up more than 81% year-over-year.
ROI Revolution
JUNE 1, 2021
Touchless payment continues to grow. Contactless payment methods surged last year with the pandemic and consumers’ concerns around safety. Touchless transactions like proximity mobile payment, buy now pay later, & BOPIS all surged with COVID-19 and are continuing to see growth even as the pandemic subsides.
ROI Revolution
MARCH 2, 2021
Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ). Only 16% of medical distributors offer a mobile app for remote ordering and 22% have online reordering capabilities. Walmart is also experimenting with new ways to streamline checkout processes to have less friction.
ROI Revolution
MAY 6, 2021
Pandemic accelerates digital real-time payment adoption. The coronavirus pandemic accelerated consumers’ adoption of real-time payment options by 41% last year. Global mobile payments make up 46% of that, amounting to a total of $102.7 In 2018, global mobile payments accounted for just 18.9% of all U.S.
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