How E-Commerce Can Become Carriers’ ‘Secret Weapon’ to Unified Customer Experiences
GetElastic
JANUARY 24, 2018
Against the technical backdrop of increasing expectations for always-on internet and mobile services, many carriers are struggling on the frontend with customer experience. Today’s post originally ran on Wireless Week. How are Leading Carriers Closing the Gap? Leading carriers have found a way. The legacy systems still do their job.
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