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How E-Commerce Can Become Carriers’ ‘Secret Weapon’ to Unified Customer Experiences

GetElastic

Against the technical backdrop of increasing expectations for always-on internet and mobile services, many carriers are struggling on the frontend with customer experience. It gets even more complicated when customer interaction systems are siloed by sales channel in addition to product line. How are Leading Carriers Closing the Gap?

eCommerce 125
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The Key Advantages of a SaaS Ecommerce Platform

Kibo

Meanwhile, emerging technologies like AI, mobile-first, and headless delivery promise to take SaaS to exciting new places. In the commerce space, a SaaS ecommerce platform delivers connected shopping experiences across all channels and touchpoints. What Is SaaS Ecommerce? But what, exactly, does that mean?

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Building a Digital Experience Platform for Modern Commerce: 5 Must-Have Pillars

GetElastic

The forces of modern commerce have changed all the rules. Lessons learned back in the days of single-screen ecommerce did not adequately prepare us for selling in the age of mobile, augmented reality, conversational commerce, or “thing” commerce. Content management.

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7 B2B Ecommerce Trends + 13 B2B Brands Changing How Businesses Buy

BigCommerce

To help you navigate these changes, here are some of the latest B2B ecommerce trends we’ll cover in this piece: Focus on New Customer Acquisition. Upgrade Your B2B Ecommerce Software. Integrate Your Systems for Multi-channel Selling. Avoid the Doom Loop and Go Mobile Already! The New B2B Ecommerce Strategy.

B2B 251