ecomdash

JUNE 20, 2018

Founded in 2001, Rakuten Super Logistics is a leader in ecommerce order fulfillment, serving hundreds of ecommerce retailers to increase speed of delivery, improve order accuracy, decrease shipping costs, and increase customer satisfaction. . Very few people think of what happens after their customer clicks the purchase button.

Fulfillment 82

Fulfillment Shipping Costs Order Fulfillment Customer 82

Retail TouchPoints

FEBRUARY 26, 2024

When David Sherwood joined the family business in 2001, the plan was to sell. Because maybe you’re staffing your not-as-effective sales associates on a particular day, and in doing so you’re creating a self-fulfilling cycle of, ‘This day always looks worse from a sales perspective.’”

Customer 269

Customer Jewelry Payment Services Technology 269

lateshipment

NOVEMBER 14, 2021

Started in 2001, this family-owned brand has adorned multiple accolades in its 20+ year-long online journey. We launched SportStop in 2001 with an online selling platform, it was actually my second e-commerce venture. We do much of the stuff in the house, from fulfillment to customer support.

eCommerce 100

eCommerce Sporting Goods Shipping Costs Customer Experience 100

BigCommerce

JULY 25, 2017

Photos are worth millions of dollars: Don’t skip the most important part of your customer experience, showing them exactly how to style and put together an entire look. No matter where Merritt was deployed or working from, he was able to rest assured that order fulfillment was in capable hands.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

BigCommerce

JULY 3, 2017

Even though it was right after 9/11 and the economy was dire, we opened the day after Thanksgiving in 2001, just in time for Christmas, and have been in Abilene, Kansas ever since. I run a marketing company and Sandy runs a fulfillment company. Providing customer service that’s just as awesome as our products are.

BigCommerce 209

BigCommerce Social Media Beauty and Health Shipping Costs 209