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Brands jeopardise customer loyalty as they fail to replicate in-store experiences online

365 Retail

The report, titled ‘ Overcoming the Physical Disconnect: How Retailers Can Maintain Customer Loyalty in an Omnichannel World ’ has revealed that retailers, forced to rapidly scale their eCommerce offering by the pandemic, are falling short when it comes to replicating tangible in-store elements digitally. Forming new brand connections online.

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Why Online Marketplaces are Outpacing Ecommerce in a Post-COVID World

Retail TouchPoints

In the face of this product scarcity, the retailers that could fulfill consumer needs quickly were immediately rewarded. As brands build on the omnichannel strategies they honed over the past 18 months, marketplaces will be essential in boosting customer acquisition and retention across all channels.

eCommerce 276
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The E-Commerce Trends to Watch in 2020

ChannelAdvisor

If someone had suggested back in 2001 that we’d soon live in a world with automated drone deliveries and voice-assisted shopping, you might have secretly questioned their sanity. . Fulfillment of the future: Behind virtually every evolving e-commerce trend is the fact that fast, free shipping is officially old news.

eCommerce 104
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Top 10 Multichannel Platforms

Algopix

With a simple, intuitive interface, Sellbrite provides a powerful multi-channel solution for sellers automate inventories across all the sales channels, to simplify listing, prevent overselling, and optimize fulfillment. www.channeladvisor.com. ChannelAdvisor. Created in 2003, Sellware makes its case for simplifying multichannel marketing.