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Brands jeopardise customer loyalty as they fail to replicate in-store experiences online

365 Retail

The report, titled ‘ Overcoming the Physical Disconnect: How Retailers Can Maintain Customer Loyalty in an Omnichannel World ’ has revealed that retailers, forced to rapidly scale their eCommerce offering by the pandemic, are falling short when it comes to replicating tangible in-store elements digitally. Forming new brand connections online.

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Why Online Marketplaces are Outpacing Ecommerce in a Post-COVID World

Retail TouchPoints

In the face of this product scarcity, the retailers that could fulfill consumer needs quickly were immediately rewarded. As brands build on the omnichannel strategies they honed over the past 18 months, marketplaces will be essential in boosting customer acquisition and retention across all channels.

eCommerce 278
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Top 10 Multichannel Platforms

Algopix

With a simple, intuitive interface, Sellbrite provides a powerful multi-channel solution for sellers automate inventories across all the sales channels, to simplify listing, prevent overselling, and optimize fulfillment. Among its service highlights are order management tools, listing management, analytics, insights and more.