NRF’s Big Show: Addressing the knowing-doing gap
Steve Dennis
JANUARY 26, 2019
Every year, for the better part of a decade, we have heard speakers talk about how the the channels are blurring, how we are moving to a mobile-first customer journey, how important it is to root out friction in the customer experience, how data must be leveraged to provide a more personalized experience and on and on.
Let's personalize your content