article thumbnail

The hybrid customer experience may be the key to your eCommerce success

GetElastic

As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. What exactly is a hybrid customer experience?

article thumbnail

The hybrid customer experience may be the key to your eCommerce success

GetElastic

As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. What exactly is a hybrid customer experience?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The History of Ecommerce: What The Past Says About Tomorrow’s Retail Challenges

BigCommerce

When you factor in the expanded ecommerce selling opportunities through omni-channel retail (like adding Amazon and eBay storefronts to your sales approach, for example), it’s easy to see that now is the best possible time to grow an ecommerce business. The first Square app and service launched in 2010. Customers shop differently.

eCommerce 417
article thumbnail

Best POS System for Restaurants (November 2019)

Ecommerce Platforms

Multi-Platform Support – While web-based SaaS is the way to go now, the best POS systems for restaurants are not restricted to online PC dashboards. Multi-location management. 24/7 customer support. Customer loyalty programs. ShopKeep provides 24/7 customer support across multiple contact channels.

POS 104