GetElastic

DECEMBER 18, 2020

With the emphasis on customer retention, rather than customer acquisition, merchants have a higher chance of maintaining the loyalty of existing customers. The largest companies in the subscription eCommerce market have grown from $57 million in sales in 2011 to 7.5 billion in sales. Subscriptions.

Merchant Services 148

Merchant Services Payment Services Payments Subscription 148

ESW

MARCH 26, 2019

Walmart chose to build its Pickup Today program instead of expanding free shipping options way back in 2011. Multichannel is vital for captivating consumers and keeping them engaged from first impressions to the eventual point of sale.” Customers don’t think in channels,” Cara Hogan at customer retention company Zaius writes.

Shipping Costs 60

Shipping Costs Shipping eCommerce Retail 60

Ecommerce Platforms

OCTOBER 5, 2018

It does not access it’s POS (point of sale) or multi-store back office. According to a recent survey, large enterprises that have adopted this omnichannel framework continue to attain annual customer retention rates that are 91% higher than their counterparts who don’t. And you know what? Retail POS.

eCommerce Platforms 91

eCommerce Platforms Omnichannel Merchant Services Payment Services 91