How to Improve your Amazon Order Defect Rate
ChannelAdvisor
AUGUST 15, 2017
The Buy Box accounts for almost 70% of Amazon’s sales and can be a real revenue driver for online sellers. One of the values measured by Amazon to determine Buy Box eligibility is your Order Defect Rate (ODR). However, if you receive one A-to-z claim and one negative feedback for the same order, it will be counted as one; not two.
Let's personalize your content