Retail TouchPoints

JANUARY 18, 2022

Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. In fact, 61% of consumers have joined a loyalty program to get discounts for holiday shopping. 3 Steps for Inspiring Customers to Stay Engaged. 3 Steps for Inspiring Customers to Stay Engaged.

Customer Retention 273

Customer Retention Social Media Shipping Point of Sale 273

ESW

JANUARY 21, 2019

Subscription services make up a particular niche within the eCommerce world. From big names like Dollar Shave Club and HelloFresh to smaller, niche services like Expack, subscription boxes have been growing in popularity in recent years. On one hand, subscription services offer an exciting, convenient option for consumers.

Subscription 74

Subscription eCommerce Customer Experience Omnichannel 74

GetElastic

DECEMBER 18, 2020

And though it may feel like we are slowly coming to the end of these unprecedented times, consumer buying behavior is forever changed, and will in turn, affect the success of many businesses for years to come. 52% of consumers say more than half of their purchases are influenced by convenience. Subscriptions. Payment services.

Merchant Services 148

Merchant Services Payment Services Payments Subscription 148

Lemonstand

APRIL 17, 2018

There has never been a better time to start a subscription box service. From 2013 to 2016 alone , the number of visitors to subscription box websites has grown by over 3,000% — from 722,000 to 21.4 And as of March of 2016, there were more than 2,000 subscription box services in the U.S. On top of that, it’s so convenient!

Subscription 78

Subscription Payment Services eCommerce Platforms Payments 78

Kibo

MAY 14, 2014

trillion total retail market in 2013 and are expected to grow at a compound annual rate of nearly 10% through 2018. Here are 5 tips for building an innovative, omnichannel customer experience to satisfy today’s demanding multi-touch consumers: 1. According to Forrester, online retail sales accounted for almost 9% of the $3.2

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62