Ecommerce Platforms

JANUARY 13, 2022

Convenience is the name of the game for online subscriptions. Many online consumers even seek out dozens of subscription offerings to streamline everything in their lives, from cooking to cleaning, and razors to gift giving. In this article, we'll explain why it's so beneficial to sell using a subscription model.

Subscription 104

Subscription Shopify Payment Services Merchant Services 104

Retail TouchPoints

AUGUST 7, 2023

Beyond Window Shopping Business customers are consumers too, and they want things on demand and with the convenience of a one-stop shop. Businesses of all sizes can provide subscription-based services to their customers, offering add-ons and integrations from third-party vendors.

Subscription 235

Subscription B2B Mobile Customer Experience 235

lateshipment

FEBRUARY 6, 2024

Take this scenario, you possess a Netflix subscription that you renew for $22.99 The idea behind using Netflix as an example is that CLV is easy to calculate for a subscription-based business. What matters is that customers have a low tolerance for delivery issues and will shift to a competitor after one poor experience.

eCommerce 130

eCommerce Customer Customer Retention Merchant Services 130

ESW

JANUARY 21, 2019

Subscription services make up a particular niche within the eCommerce world. From big names like Dollar Shave Club and HelloFresh to smaller, niche services like Expack, subscription boxes have been growing in popularity in recent years. On one hand, subscription services offer an exciting, convenient option for consumers.

Subscription 74

Subscription eCommerce Customer Experience Omnichannel 74

Retail TouchPoints

JANUARY 18, 2022

Retailers frequently ask customers to enroll in a loyalty program at point of sale — especially during the holiday shopping season. In fact, 61% of consumers have joined a loyalty program to get discounts for holiday shopping. 3 Steps for Inspiring Customers to Stay Engaged. 3 Steps for Inspiring Customers to Stay Engaged.

Customer Retention 286

Customer Retention Social Media Shipping Point of Sale 286

FastSpring

APRIL 11, 2019

We’ve seen explosive growth in the field of subscription and recurring billing with more and more software and SaaS companies discovering how impactful implementing a subscription model can be for their long-term growth plans. To help you make an informed decision, we’re exploring the subscriptions trends in today’s market.

Subscription 66

Subscription Payment Services Payments Shipping Costs 66

Retail TouchPoints

JANUARY 3, 2024

Sticking with this outdated approach can lead to higher environmental impacts, unnecessary financial losses and dwindling customer trust. It might involve a time-consuming trip across town, navigating traffic and juggling work or family schedules. At the heart of this strategy is the analysis of customer return patterns.

Retail 272

Retail Shipping Costs Improvements Customer Experience 272

ESW

MAY 23, 2018

Subscription programs can strengthen customer loyalty, reduce inventory risk, increase the lifetime value of each customer and boost ROI. And consumers have learned to love them. The growth of subscription box services has been exponential over the past four years. Custom orders and varying membership levels.

Payment Services 60

Payment Services Subscription Operations eCommerce 60

GetElastic

DECEMBER 18, 2020

And though it may feel like we are slowly coming to the end of these unprecedented times, consumer buying behavior is forever changed, and will in turn, affect the success of many businesses for years to come. 52% of consumers say more than half of their purchases are influenced by convenience. Subscriptions. Payment services.

Merchant Services 148

Merchant Services Payment Services Payments Subscription 148

Retail TouchPoints

JUNE 23, 2022

This is also the ideal time to review the online customer journey, because consumer expectations for ecommerce convenience and personalization are higher than ever, based on the findings of ClearSale’s 2021 State of Consumer Attitudes on Ecommerce, Fraud & CX survey.

Payment Services 282

Payment Services eCommerce Payments Retail 282

Lemonstand

APRIL 17, 2018

There has never been a better time to start a subscription box service. From 2013 to 2016 alone , the number of visitors to subscription box websites has grown by over 3,000% — from 722,000 to 21.4 And as of March of 2016, there were more than 2,000 subscription box services in the U.S. A Few Subscription Box Service Winners.

Subscription 78

Subscription Payment Services eCommerce Platforms Payments 78

Smile.io

SEPTEMBER 22, 2020

Online subscription models are hard to maintain but come with a great reward. Today, there’s absolutely no use in trying to implement contracts or minimum subscription periods. This leaves you with the question, how can you implement strategies to reduce churn in your subscription business and maintain happy customers?

Subscription 46

Subscription Social Media Customer Retention Article 46

Korona

MARCH 25, 2022

Given that the probability of an existing customer returning to purchase something at your store is 60-70% compared to the 5-20% chance of converting a new customer, it’s no surprise that eCommerce brands are prioritizing customer retention. Subscription programs. Amazon model. Personalized emails and texts.

Customer Loyalty 98

Customer Loyalty eCommerce Customer Social Media 98

Ecommerce Platforms

FEBRUARY 25, 2019

This review takes an in-depth look at its features, hits and misses to help you determine if it is the right fit for your subscription business model. But first about the subscription market. The subscription industry has grown by more than 100% in the last five years. Subscription management. How does it work?

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

RETAIL MANAGEMENT SOFTWARE

APRIL 24, 2023

In today’s fast-paced retail landscape, customer loyalty has become a critical factor in business success. With increased competition and changing consumer behaviors, retailers must stay ahead of the curve by implementing effective customer loyalty programs.

Customer Loyalty 84

Customer Loyalty Customer Retail Customer Retention 84

365 Retail

AUGUST 30, 2022

Are more customers likely to join loyalty schemes because of the cost-of-living crisis? According to pay.uk , most consumers have emerged from the pandemic with an unwavering sense of loyalty to the their favourite brands. Customer retention. Cheetah Digital’s Jamshed Mughal, Global Head of Strategy, discusses.

Customer Retention 105

Customer Retention Subscription Consumer Channel 105

GetElastic

NOVEMBER 9, 2021

Food for thought: additional survey statistics: By 2023, 80% of organizations using AI for digital commerce will achieve at least 25% improvement in customer satisfaction, revenue or cost reduction. Take a deeper dive into the digital commerce landscape as it stands today by downloading your free copy.

B2C 146

B2C B2B Customer Retention Subscription 146

Korona

OCTOBER 14, 2022

One of the most effective strategies for encouraging customer retention and increased consumer spending is to implement loyalty and membership programs. This is evident from the fact that almost 83% of customers are more likely to stay faithful to an organization with a loyalty platform. Rewards Increase Spending.

Subscription 52

Subscription POS Customer Retention Shipping Costs 52

RetailMinded

SEPTEMBER 30, 2023

With the rise of online shopping and ever-increasing consumer choices, retailers must go beyond the transactional and create experiences that resonate with their audience. The selection of a color palette isn’t just about aesthetics; it invokes psychological responses in consumers.

Customer 96

Customer Retail Customer Retention Recommendation 96

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 235

Payments Payment Services Customer Experience Social Media 235

Smile.io

SEPTEMBER 6, 2023

In order to combat all the increased competition many nutrition and supplement companies are looking at implementing a customer retention strategy through loyalty programs. These rewards fit perfectly well for First Person, as subscriptions are ideal for supplement and nutrition brands.

Subscription 78

Subscription Social Media Shipping Costs Reference 78

FastSpring

SEPTEMBER 24, 2020

Other popular revenue models include: Subscriptions : One of the most common SaaS revenue models, businesses charge a customer a recurrent fee for the use of their product or service; could be monthly or yearly. Data Sales : Businesses earn revenue from selling the data they collect on their consumers to other consumers or businesses.

Payments 82

Payments Payment Services Subscription Reference 82

Kibo

FEBRUARY 3, 2023

In the midst of uncertain economic times, many businesses are considering subscription business models and how they can be used to drive customer loyalty. Despite the economic conditions, the subscription economy remains strong —the overall market has a predicted worth of up to $3 trillion.

Customer Retention 62

Customer Retention Subscription Payment Services Customer 62

Smile.io

JULY 7, 2023

Increases customer retention Customer retention is the key to sustainable and long-term growth for ecommerce brands. According to our data at Smile.io , on average, the top 10% of customers spend 2 times more per order than the lower 90%. Blog Mike Rossi 2.

Customer Retention 83

Customer Retention Blog Customer Experience Jewelry 83

Smile.io

MARCH 8, 2024

With smartphone subscriptions reaching 6.4 It’s not just about technological advancements such as AI audio transcription for instant customer support and sales, but more about changes in customer expectations.    71% of consumers expect personalization.   Another important factor is technology.

Social Media 70

Social Media Customer Loyalty Customer Retention eCommerce 70

FastSpring

OCTOBER 27, 2021

Gorilla ROI generated $200,000 in sales in one week by offering a limited-time lifetime plan during a Black Friday/Cyber Monday sale, when consumers expect to see the biggest and best deals of the year. Customers on the lifetime plan average a 1.5 Gift subscriptions work well for MacKeeper, which makes cybersecurity software.

Payment Services 78

Payment Services Customer Gifts Subscription 78

BigCommerce

SEPTEMBER 21, 2018

By partnering with trusted influencers and high authority websites, you can improve your reputation and build consumer confidence. After all that, there are some final factors you need to consider when calculating commissions, including customer retention and lifetime value. Know your customer retention rate.

eCommerce 344

eCommerce Customer Retention Payments Management 344

GetElastic

AUGUST 20, 2019

Statistics show 48% of shoppers abandon a brand’s website and move on to the competitor due to poor customer experience (CX). And 89% of consumers quit shopping from ecommerce sites after experiencing poor CX. To be effective, journey maps should reflect your customer perspective. Analyze Consumer Behavior.

eCommerce 153

eCommerce Customer Customer Retention Information 153

Kissmetrics

DECEMBER 8, 2020

Maybe it’s a purchase, a subscription, or just free trial signup. Namely, take a look at the top three reasons consumers use ad blockers: Ads made to convert can come off as annoying, disruptive, or even a security concern, instead of as helpful or engaging. These consumers aren’t ready to purchase from you yet.

Mobile 363

Mobile Social Media Article Payment Services 363

Ecommerce Platforms

JANUARY 22, 2023

In this guide, we explain how to accept payments online, whether you’d simply like to add a quick payment button for one product, accept subscriptions for your content, or process thousands of ecommerce payments. Keep reading to learn all about how to accept payments online for your business! How Do You Accept Payments Online?

Payment Services 104

Payment Services Merchant Services Payments ACH 104

Korona

FEBRUARY 9, 2023

These policies encourage consumers to take a chance on products they would otherwise hesitate to purchase. And while shipping costs reduce the frequency of orders, they are likely to result in fewer returns and a higher profit margin, as customers are not only likely to keep their goods but also to cover the shipping costs themselves.

Improvements 98

Improvements Payment Services POS Payments 98

FastSpring

JANUARY 29, 2020

Between new legislation going into effect and shifting consumer preferences, the ecommerce landscape is anything but stagnant. More businesses will transition to a subscription model. With more consumers choosing to conduct their shopping directly from their mobile devices, mobile isn’t a channel your business can afford to ignore.

Payment Services 80

Payment Services Merchant Services Payments eCommerce 80

Smile.io

SEPTEMBER 19, 2023

Shopify is a marketplace where anyone can create an online business Understanding the dynamics of online marketplaces Before diving into specific strategies, it's crucial to grasp the distinct nature of each marketplace and how consumers interact with each of them. Calculate the cost of materials, your time, and any overhead expenses.

Shipping Costs 81

Shipping Costs Merchant Services Arts Shopify 81

Algopix

AUGUST 30, 2023

Podcasts have emerged as a dynamic medium that offers a unique blend of convenience and depth for consuming information. Staying Abreast of Industry Trends The eCommerce landscape is in a constant state of evolution, with trends and consumer preferences shifting rapidly. eCommerce podcasts serve as exactly that.

eCommerce 108

eCommerce Shopify Information Technology 108

FastSpring

JANUARY 25, 2019

Between new legislation going into effect and shifting consumer preferences, the ecommerce landscape is anything but stagnant. With more consumers choosing to conduct their shopping directly from their mobile devices, mobile isn’t a channel your business can afford to ignore. More businesses will transition to a subscription model.

Payment Services 60

Payment Services Merchant Services Payments eCommerce 60

Smile.io

MAY 4, 2022

Turn first-time customers into repeat business Getting that first sale from a customer can be painstaking. With so many online retailers and product reviews to read over, consumers are more informed than ever before. Use this as an opportunity to turn that customer into a repeat buyer.

eCommerce Marketing 73

eCommerce Marketing eCommerce Marketing Customer Retention 73

FastSpring

MARCH 15, 2021

That’s the beauty of subscription models. While implementing a subscription model means ongoing revenue, it also brings up many challenges for managing those subscriptions. You have to create a subscription-friendly product, infrastructure, marketing plan, and customer retention plan. Ease of Distribution.

Subscription 116

Subscription Payment Services Shipping Costs Payments 116