4 Ways Ecommerce Returns Will Change in 2022
Retail TouchPoints
MARCH 24, 2022
More recently, as of December 2021, nearly half of consumers (46%) told us they’d be likely to use home pickup for returns if offered the option, and only 30% are unlikely. Where consumers live has a lot to do with which returns process they prefer. He has nearly 20 years of experience in ecommerce technology and logistics.
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